Beefcake 11 月 24 日 上午 2:23
Certain games crashing all the time,need help.
Computer Information:

Manufacturer: ASUSTeK COMPUTER INC.

Model: ROG Strix G834JY_G834JY

Form Factor: Laptop

No Touch Input Detected

Processor Information:

CPU Vendor: GenuineIntel

CPU Brand: 13th Gen Intel(R) Core(TM) i9-13980HX

CPU Family: 0x6

CPU Model: 0xb7

CPU Stepping: 0x1

CPU Type: 0x0

Speed: 2419 MHz

32 logical processors

24 physical processors

Operating System:

Windows 11 (64 bit)

Secure Boot: Enabled

TPM Version: 2.0

Video Card:

Driver: Intel(R) UHD Graphics

DirectX Driver Name: nvldumd.dll

Driver Version: 31.0.101.4502

DirectX Driver Version: 32.0.15.8180

Driver Date: 6 15 2023

Desktop Color Depth: 32 bits per pixel

Monitor Refresh Rate: 240 Hz

DirectX Card: NVIDIA GeForce RTX 4090 Laptop GPU

VendorID: 0x10de

DeviceID: 0x2757

Revision: 0xa1

Number of Monitors: 1

Number of Logical Video Cards: 1

No SLI or Crossfire Detected

Primary Display Resolution: 2560 x 1600

Desktop Resolution: 2560 x 1600

Primary Display Size: 15.28" x 9.53" (17.99" diag), 38.8cm x 24.2cm (45.7cm diag)

Primary Bus: PCI Express 8x

Primary VRAM: 1024 MB

Supported MSAA Modes: 2x 4x 8x

Sound card:

Audio device: Hoparlör (Realtek(R) Audio)

Memory:

RAM: 32426 Mb

Storage:

Number of SSDs: 1

SSD sizes: 2048G

I play Battlefield 6 on ultra settings 2560x1440 and it doesn't crash.Remnant I doesn't crash.Repo doesn't crash. Superhot once in a blue moon but whenever I try to play some valorant it will crash saying just system crash. Same with LoL.Sends me directly to desktop. Styx will crash directly to desktop no warnings.Planetbase unity error. Basicly some games crash to the desktop withoout a warning while some works properly. Latest drivers. Win 11. Tried couple of things on the internet. If it is hardware problem how I can play bf6 no issues?






----------Update--------


After uninstalling all versions of V++ and installing the latest one freshly. Planetbase stopped crashing and I managed to play like 5 mins. It would crash in the first minute normally. I will check other games and will close this if v++ was the only reason.


------Update-------------

Welcome back crashing games
最后由 Beefcake 编辑于; 11 月 24 日 上午 5:35
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正在显示第 1 - 15 条,共 43 条留言
Dranak 11 月 24 日 上午 3:10 
Check intel driver agent for update, just incase this is a CPU driver issue and same with board support.

Problem here is, its a LAPTOP so brandname LAPTOP is resposible for all-in'one drivers.
so technicaly all support is "ASUS" TeK COMPUTER INC. problem.
最后由 Dranak 编辑于; 11 月 24 日 上午 3:13
Dranak 11 月 24 日 上午 3:14 
Make sure its not a VC++ issue from game devs support that MS own VC++ is more updated.
Dranak 11 月 24 日 上午 3:16 
You can try check OS ( google them cmd, in how to do, if needed )

DISM.exe /Online /Cleanup-Image /Restorehealth
SFC /Scannow
chkdsk c:
chkdsk d:
chkdsk e:
chkdsk f:
chkdsk g:
chkdsk h:


ps.
You might not find any issue, and thats the point here, be lucky if you do, and it is that problem, and system check can fix itself.

system check do not includ VC++, VC++ is a thirdpart app issue.
最后由 Dranak 编辑于; 11 月 24 日 上午 3:19
Aluvard 11 月 24 日 上午 3:21 
Windows Event Viewer and check logs for critical errors.
Dranak 11 月 24 日 上午 3:29 
Make sure laptop is in game mode or full MAX or performance in power schedule in windows controll panel, play in balance mode might not be enought if game require max output.

Seen plenty of laptop use think they have enough power in balance mode, and most of the time its reduce power, its a wellknow issue among laptop gamers users.

We don't mentions this anymore, because it's a user own problem for know this.

Same as laptop user play 3D games on battry mode and no powercord and other crazy ideas like this. ( same as make sure wall plau is turn on and check lid or laptop power s charging up, you mght think ofc i do, you can find many steam post with steamor pc users ny mistake or did not know, have done this. ( it can happend i did not say you did it ) if you did then say so. so other steam user do not make same mistake.

gl with it.
最后由 Dranak 编辑于; 11 月 24 日 上午 3:36
Beefcake 11 月 24 日 上午 4:06 
Thanks Dranak. I will verify the things you mentioned and be back with more info.
Beefcake 11 月 24 日 上午 4:36 
引用自 Aluvard
Windows Event Viewer and check logs for critical errors.
well lots of issues but Idk what they mean sometimes it is application based like unityplayer.dll or secure boot key or nvdisplay container. Gotta do more digging I guess.
Beefcake 11 月 24 日 上午 4:46 
引用自 Beefcake
引用自 Aluvard
Windows Event Viewer and check logs for critical errors.
well lots of issues but Idk what they mean sometimes it is application based like unityplayer.dll or secure boot key or nvdisplay container. Gotta do more digging I guess.

So It seems everything that fails,fails because of an issue its own. Like vanguard fails for unknown reason. Styx fails crashhandler64.dll and nvd3dumx.dll. Planetbase Unityplayer.dll.Nvdisplat container ntdll.Opera unknown. But what I see is there are lots of issues. Even wi-fii. The miniport has failed a power transition to operational power
Dranak 11 月 24 日 上午 5:42 
Try reinstalll nvidia driver in custom mode and make a clean install

And if i remember corecctly steam dida unity engine update though steam.

Also why i might remember wrong they they update it faster then i notice it or did not play a unity engine game.

You might want to validate game with unity game engine to make sure game devs did it, if you had turn off game update, and you can din many post with i disagree with ppl choise in this,
yes we hate when game devs change something , but when security holds are been found most don't disagree with forces update.

OPERA , is that not the Thirdpart browser issue. are you using that. ?

Don't forget we are not support here ,we can only point at something, rest is up to you to deal with it. ( change browser to other default to see if this help with ( Opera unknown )

Still think its stand 3 top dogs Browser

Is edge,firefox,chrome, and then one of them has issue the other normal dont have same issue. IMO.
最后由 Dranak 编辑于; 11 月 24 日 上午 5:44
Dranak 11 月 24 日 上午 5:48 
What styx game is it, sometimes we as user have same game and can test it for you, yes we know we don't have same hardware, but we have also seen sometimes games devs make update mistakes.

a while ago a game company made a launcher update, and many could not start game at all.
最后由 Dranak 编辑于; 11 月 24 日 上午 6:23
If a lot is failing are you doing any undervolting, or overclocking on your laptop GPU?

Did you alter any thing in the bios settings for CPU, or RAM?

Did the issue happen recently to GPU drivers update? If use use DDU / display driver uninstaller, when get the file you unzip it, and go boot into windows safe mode, run DDU, close settings that pop for first time, select your device type to be GPU, and make sure it the Nvidia, then click only on clean & restart this clears out anything by Nvidia including the cache. Once done go ahead install latest drivers by Nvidia, or install older driver you knew that works. If your laptop still relative new that still getting updates by the laptop manufacturer if this laptop has gsync/free sync, and want to use that, you have to install GPU drivers from your laptop manufacturer website, make sure search for your exact model.

Did you do "Dism /Online /Cleanup-Image /ScanHealth" without quotes in the CMD/command prompt running as administrator? This compares your OS to ONLINE VERSION so rules out any faults, and out of date data. Once done that you have to do "SFC /scannow" again without quotes in CMD running as administrator this verify with the fresh data you had done before. If any errors found you must restart PC.

Are you using any 3rd party apps hooking into games, apps, or etc?

Did you install 3rd party anti virus, if so what one, and did you temper with it behavior/settings?
Beefcake 11 月 24 日 上午 8:21 
引用自 Dr.Shadowds 🐉
If a lot is failing are you doing any undervolting, or overclocking on your laptop GPU?

Did you alter any thing in the bios settings for CPU, or RAM?

Did the issue happen recently to GPU drivers update? If use use DDU / display driver uninstaller, when get the file you unzip it, and go boot into windows safe mode, run DDU, close settings that pop for first time, select your device type to be GPU, and make sure it the Nvidia, then click only on clean & restart this clears out anything by Nvidia including the cache. Once done go ahead install latest drivers by Nvidia, or install older driver you knew that works. If your laptop still relative new that still getting updates by the laptop manufacturer if this laptop has gsync/free sync, and want to use that, you have to install GPU drivers from your laptop manufacturer website, make sure search for your exact model.

Did you do "Dism /Online /Cleanup-Image /ScanHealth" without quotes in the CMD/command prompt running as administrator? This compares your OS to ONLINE VERSION so rules out any faults, and out of date data. Once done that you have to do "SFC /scannow" again without quotes in CMD running as administrator this verify with the fresh data you had done before. If any errors found you must restart PC.

Are you using any 3rd party apps hooking into games, apps, or etc?

Did you install 3rd party anti virus, if so what one, and did you temper with it behavior/settings?



no voltage config, I think it became more unstable with the latest drivers.I ddued before. I will try that scan health thing. I am not using any apps. I even got rid of nvidia app. Nope windows defender and didn't temper with it. Months ago, I did liquid metal and fan cleaning but don't remember issues like this. Let's say some thing is wrong why can I play latest games on high settings with no issue. Doesn't make sense to me.



--------- scan health and scannow says everything is fine---
最后由 Beefcake 编辑于; 11 月 24 日 上午 8:26
cSg|mc-Hotsauce 11 月 24 日 上午 8:25 
ASUS laptop, huh?

Update the BOIS.

:nkCool:
Beefcake 11 月 24 日 上午 8:29 
引用自 cSg|mc-Hotsauce
ASUS laptop, huh?

Update the BOIS.

:nkCool:

lmao actually I updated the bios and it really broke something with the gpu. I was not able to switch between gpu and intel graphics.Didn't fix my crashing issues too. So right now I am always using my gpu not switching between.
Code1920 11 月 24 日 上午 8:51 
引用自 Beefcake
Computer Information:
...
Video Card:

Driver: Intel(R) UHD Graphics
...
DirectX Card: NVIDIA GeForce RTX 4090 Laptop GPU
...
Primary VRAM: 1024 MB

I think a RTX 4090 should have more than 1 GB of VRAM.

Have you tried setting your games to play with the 4090 instead of using the Intel UHD Graphics?
You can do this by...
  1. Right Click on your Windows 11 Desktop background (A Blank Area).
  2. Select Display Settings.
  3. Navigate to System -> Display -> Graphics
  4. Find the area named Customised Settings for Applications.
  5. Check the list to see if any of your games are listed.and then change the settings for that game(s).
  6. If your game(s) is not listed click on the Add Desktop App button to add your game(s).
  7. Set that game to have the RTX 4090 as High Performance option.
  8. Run the game as normal.

Hope that helps.
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