Hacker stoled all my CS2 skins from my inventory, can't get it back
I can't reverse trades, steam support doesn't do anything, what do I do?
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Ettanin 11 月 23 日 上午 4:13 
You exposed your login credentials:
a) Either by logging into a site that faked a Steam login and made a bot log into your account using the save password as well as the trust device feature while injecting a Steam API access into it.
b) Or by installing malware that stole your session data or injected a keylogger.
c) Or by using outdated login information that got exposed in a leak.
d) Or by falling for a Steam Support impersonation scam on Discord or similar platforms.

1. Scan for malware using any reputable antimalware program.
2. Check that the email and phone number on the Steam account are still yours.
3. Ensure your email address and/or password aren't contained in any public breaches. There are various sites that allow you to do that.
-- If they are contained in any public breaches, change your email account's password from a secure computer before proceeding.
-- If that happens, you may want to secure other accounts than just Steam.
-- Consider using mobile two-factor authentication on your e-mail address if your e-mail provider supports it.
4. Deauthorize all devices INCLUDING the one you are using (You will have to relog after you click it): Steam -> Settings -> Security -> Deauthorize All Devices or https://psteamproxy.yuanyoumao.com/twofactor/manage
5. Change passwords from a clean computer
6. Generate new backup codes for your Mobile App https://psteamproxy.yuanyoumao.com/twofactor/manage
7. Revoke the API key https://psteamcommunity.yuanyoumao.com/dev/apikey (there should be nothing in the APIKEY)
8. Change your trade link: Profile > your inventory > trade offer > Who can send me trade offer > scroll down and make a new trade link.
9. If points were stolen within 14 days, reset your Steam password (not change, RESET using Forgot Password) to cancel pending awards.

Steam Support will not restore stolen items nor stolen wallet funds.
In accordance with section 1 C of the Steam Subscriber Agreement, you are fully responsible for all actions on your account, no matter who used the account. This includes actions that occurred as the consequence of fraudulent account access by phishing or malware, be it input relay, session token theft or any other method that granted a third party access to your account.
magicISO Sweden 11 月 23 日 上午 4:15 
Accounts are phished not hacked.

You gave away all your account details.

The account name, the password and the KEY to the door, the Steam Guard Mobile code giving them access to the account.

How? by either logging into a known scam site or sites, tailored malware on your PC, the vote for my team scam, you have a pending ban scam on Discord, free knife click the link etc.

How does Steam (a program) know it is not you when all the account details are correct? It doesn't, therefore any action taken on your account is seen as you doing said actions.

The alternative is not plausible:

1) Someone would have to "GUESS" your account name from "millions of possible combinations".

2) Next they would have to "GUESS" your password from "millions of possible combinations" and then match it to your account name with "millions of possible combinations".

3) And finally they would have to "GUESS" the Steam Guard Mobile code "which changes every 30 seconds" to match both your account name and password to then have access your account.
I have no ploblems with the account anymore. the hacker found the details of my account and logged in. He stole all my Skins in the inventory and left nothing. when I got back the account I changed every detail email, password, phone number and everything. when I looked in my inventory, it was empty, the hacker stole all my skins in june.24.2025. I cant reverse trades, steam support cant do anything, how can I get back my skins?
FFL2and3rocks 11 月 29 日 上午 4:12 
引用自 hatoscsaba
how can I get back my skins?

You can't.
rawWwRrr 11 月 29 日 上午 4:22 
引用自 hatoscsaba
I have no ploblems with the account anymore. the hacker found the details of my account and logged in. He stole all my Skins in the inventory and left nothing. when I got back the account I changed every detail email, password, phone number and everything. when I looked in my inventory, it was empty, the hacker stole all my skins in june.24.2025. I cant reverse trades, steam support cant do anything, how can I get back my skins?
Your answer is in the first reply.
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