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Rapporter et oversættelsesproblem
Have you tried clearing your browser cache and cookies, changing DNS, or disabling your antivirus/firewall on your PC? These can sometimes interfere with connections, especially if there are specific settings or blocks in place.
If VPN works on your phone, it might be worth trying a different VPN server or provider on your PC. Also, check if there are any account restrictions or IP blocks on the platform itself.
If these steps don't help, it could be useful to contact support again with more specific details (like VPN working on your phone but not on PC). Sometimes they can offer solutions that aren’t immediately obvious.