I can't access my main account

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76561199854424904 10 月 17 日下午 3:31

So yesterday, there's a guy that apologized to me for reporting my account due to illegal activity fraud/scam issues by accident(he message me on discord). I was like, ok I forgive you. And then he said that I need to explain by my side and prove that I was innocent or my account will suspended/banned permanently, and he send me the steam support's discord and I quickly message him and trying to prove that I was innocent by all this activity. And then, we almost done but he offer me to buy I think some steam thing that can make my account unbanned for $50. I was shocked then decline the offer and then he offer me $20 and I decline it again. Then he give me another option, I give him access to my email account to check have I do any illegal activity and I gave him because I don't want my account to get banned. A few minutes later after I give him the access, my discord suddenly logged out and also my steam on mobile, I tried to put the password correctly but I still can't access it back.

Btw my discord account is @astolfolover1773 and my steam account is "Astolfo Lover"

Pls i need help because I was participating in a 6s tournament and really need to have my account back

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正在显示第 1 - 13 条，共 13 条留言

Beardface31 10 月 17 日下午 3:35

https://psteamcommunity.yuanyoumao.com/sharedfiles/filedetails/?id=1126288560

RPG Gamer Man 10 月 17 日下午 3:40

First off, do not use discord. You got phished buddy. You fell for some rando on discord. STOP USING DISCORD. It is a annoying third party game launcher anyways. Look up discord activities. Yes, it loads games.

miamew3 10 月 17 日下午 3:52

You fell for a scam. Steam support will never contact you via discord or steam chat.

Your are going to need to recover your email account, recover your discord account and recover your steam account.

Scam: I Have Been Reported and Will Be Banned
https://psteamhelp.yuanyoumao.com/en/faqs/view/3195-9FFB-BA06-F25B

最后由 miamew3 编辑于; 10 月 17 日下午 3:53

76561199854424904 10 月 17 日下午 3:55

引用自 miamew3：
You fell for a scam. Steam support will never contact you via discord or steam chat.

Your are going to need to recover your email account, recover your discord account and recover your steam account.

Scam: I Have Been Reported and Will Be Banned
https://psteamhelp.yuanyoumao.com/en/faqs/view/3195-9FFB-BA06-F25B

I am the one that contact the steam support to prove that I am innocent

miamew3 10 月 17 日下午 4:01

引用自 orlando：
引用自 miamew3：
You fell for a scam. Steam support will never contact you via discord or steam chat.

Your are going to need to recover your email account, recover your discord account and recover your steam account.

Scam: I Have Been Reported and Will Be Banned
https://psteamhelp.yuanyoumao.com/en/faqs/view/3195-9FFB-BA06-F25B
I am the one that contact the steam support to prove that I am innocent

You just talked to a scammer, who then directed you to a fake steam support. In other words you was still talking to the same person.

You can read the official steam facts and questions about this type of scam in the link i provided. The big red box at the top says it all..

最后由 miamew3 编辑于; 10 月 17 日下午 4:01

miamew3 10 月 17 日下午 4:02

Valve employees will never communicate with you about your account using any chat system including Steam Chat and Discord. The only way you can speak with a Steam Support agent about your account is through the Steam Support Help Site. There's no situation in which you'd need to reach out to a Valve or Steam employee directly to resolve an issue.

Steam support help site is here: https://psteamhelp.yuanyoumao.com/en/

最后由 miamew3 编辑于; 10 月 17 日下午 4:03

76561199854424904 10 月 17 日下午 4:04

引用自 miamew3：
引用自 orlando：
I am the one that contact the steam support to prove that I am innocent

You just talked to a scammer, who then directed you to a fake steam support. In other words you was still talking to the same person.

You can read the official steam facts and questions about this type of scam in the link i provided. The big red box at the top says it all..

Oh crap. And also when I look at my account on reps.tf, it says that I am community banned

miamew3 10 月 17 日下午 4:13

You can recover your steam account but first your going to need a clean email account so they can contact you seeing as you already handed over your current one to the scammer.

Follow this guide and select all option for ''i dont have access to this email'' ect..

https://psteamcommunity.yuanyoumao.com/sharedfiles/filedetails/?id=3456188107

Then you can recover your stolen email account via your email providers support and for your discord via their support.

76561199854424904 10 月 17 日下午 4:16

引用自 miamew3：
You can recover your steam account but first your going to need a clean email account so they can contact you seeing as you already handed over your current one to the scammer.

Follow this guide and select all option for ''i dont have access to this email'' ect..

https://psteamcommunity.yuanyoumao.com/sharedfiles/filedetails/?id=3456188107

Then you can recover your stolen email account via your email providers support and for your discord via their support.

What about my discord? I also can't sign in

miamew3 10 月 17 日下午 4:19

引用自 orlando：
What about my discord? I also can't sign in

You will have to go to discord's support.

#10

magicISO Sweden 10 月 17 日下午 6:08

Steam Account Recovery

It is possible to recover a stolen Steam account. You don't need access to the email, phone or password currently tied to the stolen account for this to work.

The recovery process allows you to contact Steam Support to provide proof of ownership.

Follow this guide to recover your account:

https://psteamcommunity.yuanyoumao.com/sharedfiles/filedetails/?id=3456188107

Support articles about account recovery:

Recovering a Stolen or Hijacked Steam Account

Providing Proof of Ownership

Link from the guide to start the recovery process:

https://psteamhelp.yuanyoumao.com/en/wizard/HelpWithLoginInfo?accountsearch=1&issueid=408&reset=1

#11

magicISO Sweden 10 月 17 日下午 6:11

引用自 orlando：
引用自 miamew3：
You fell for a scam. Steam support will never contact you via discord or steam chat.

Your are going to need to recover your email account, recover your discord account and recover your steam account.

Scam: I Have Been Reported and Will Be Banned
https://psteamhelp.yuanyoumao.com/en/faqs/view/3195-9FFB-BA06-F25B
I am the one that contact the steam support to prove that I am innocent

and did you talk to support here on steam on their ticket system only way they gonna talk to you is if you open a ticket witch here on steam. they never ever talk out side that not in some chat or discord or mail or anyting outside their ticket system

did you open a ticket with them or did they contact you ? if its the second one then its a scammer

#12

76561199854424904 10 月 18 日上午 2:07

Thank you so much guys, I really appreciate it. Now I finally got my account back but I can't change any info/turn my PFP into public again. But once again, thank you so much guys, have a good day!!

#13

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所有讨论 > Steam 论坛 > Help and Tips > 主题详情

发帖日期： 10 月 17 日下午 3:31

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