引用自 Biffa773：

Hi, I know this has been touched on, 59 yr old Dad here had £50-ish sitting in my steam wallet and one of my kids wanted Blade and Sorcery for his VR setup, all good gifted it to him £24.99, had bought undertale as well so was left with £21 left.

Fast forward a couple of weeks his brother wants it also, so I add £4 and proceed to gift the game as previously. To find I am limited in gifting, given there are 3 people with the same name at the same address, seem a bit draconian to force me to add an additional payment method just ot be able to gift?

Valve has to balance your concerns with their own. So gifting with wallet funds is extremely limited. The biggest problem for users is this isn't clearly stated and users will naturally assume they can. So this is a topic that comes up a lot.

引用自 Biffa773：

From what I can see there are some underlying issues with gifting that are either games for fraudulent, but seems a bit limiting.

There is nothing to point to this and only found out when I got the canned response from support trying to complete it, asking them for help.

Anyone had any success in getting this lifted? If not possible I will just purchase games via other platforms. Been on Steam for 13 years now, so has taken a while for this to pop up.

I wouldn't hold your breath for it being lifted. Also keep in mind other stores may have their own rules, different features and limitations. I'm not discouraging you from using another store, I think people should. But when they just drop these comments it seems like they're assuming another store will always let you have your way. Will they? Or are you gonna get mad when you run into their "draconian" rules? Probably.

Personally, Steam Wallet is store credit, and I've always had an aversion to taking money, and converting it into store credit (much less useful money) for no real benefit. And given the limitations with gifting using Steam Wallet is even less attractive, so I would just always use an alternate form of direct payment. Credit Card, Debit Card, whatever.

Thank for taking the time to reply, obviously too much time on my hands, I went and read Steam's own user agreement it alludes to "restrictions" being place on an account. They also are quite clear that you will be notifed of those restriction and have the opprtunity to accept them:

"You will be notified by e-mail of any change to the Steam Wallet balance and usage limits within sixty (60) calendar days before the entry into force of the change. Your continued use of your Steam Account more than thirty (30) calendar days after the entry into force of the changes will constitute your acceptance of the changes. If you don’t agree to the changes, your only remedy is to terminate your Steam Account or to cease use of your Steam Wallet. Valve shall not have any obligation to refund any credits remaining on your Steam Wallet in this case."

They had not e-mailed me to advise of any change to my account, depsite having placed a restriction on it, between September and November.

I have gone from gifting to one child, to then trying to purchase the same game for a second, to find it has been implemented. I ironically added money to be able to make the amount up to the price of the game, had I not done that I would never have known. Until I tried to gift an item down the line. I do have an additional payment method on file. Just rather irritated they are making me use it!

Draconian might be laying it on a bit thick :D , but the way i am looking at it they have £26 on file for me to purchase items, and for some unclear reason they have decided the want some additional cash instead. I will now make an significant effort to spend my money elsewhere.

Never had an issue with Microsoft ever related to purchases, money refunded without drama where I have been unhappy with an item or how something has been handled. Doesn't happen very often but when it does I am pretty confident it will be sorted satisfactorily. Access to online chat support is also likewise mich more practical and useful.

A lot of people have abused the wallet system so what happened to you happens a lot. Using external payments is easier than doing the wallet add tbh.

引用自 Biffa773：

Thank for taking the time to reply, obviously too much time on my hands, I went and read Steam's own user agreement it alludes to "restrictions" being place on an account. They also are quite clear that you will be notifed of those restriction and have the opprtunity to accept them:

"You will be notified by e-mail of any change to the Steam Wallet balance and usage limits within sixty (60) calendar days before the entry into force of the change. Your continued use of your Steam Account more than thirty (30) calendar days after the entry into force of the changes will constitute your acceptance of the changes. If you don’t agree to the changes, your only remedy is to terminate your Steam Account or to cease use of your Steam Wallet. Valve shall not have any obligation to refund any credits remaining on your Steam Wallet in this case."

They had not e-mailed me to advise of any change to my account, depsite having placed a restriction on it, between September and November.

Well I understand the temptation to armchair lawyer. But... was the change to your Steam Wallet? Or was the change to your gifting privileges? Is gifting a central part of Steam Wallet's functionality? Because I don't need to use the wallet at all to gift games. And abuses can be such where an account is restricted from gifting at all.

So whether you agree or not, you should at least entertain the idea that interpreting policies you're just now looking up because you're inconvenienced, apparently with the goal and assumption Valve is doing something wrong because you're unhappy... might not be the most reliable way to do things or get you accurate results.

Plus if you were seriously abuse the system, you really think it's reasonable for Valve to give you sixty days notice that they're restricting your account for abuse, so you run amok for the next sixty days? I mean... I see some obvious problems with that scenario.

引用自 Biffa773：

I have gone from gifting to one child, to then trying to purchase the same game for a second, to find it has been implemented. I ironically added money to be able to make the amount up to the price of the game, had I not done that I would never have known. Until I tried to gift an item down the line. I do have an additional payment method on file. Just rather irritated they are making me use it!

Draconian might be laying it on a bit thick :D , but the way i am looking at it they have £26 on file for me to purchase items, and for some unclear reason they have decided the want some additional cash instead. I will now make an significant effort to spend my money elsewhere.

Never had an issue with Microsoft ever related to purchases, money refunded without drama where I have been unhappy with an item or how something has been handled. Doesn't happen very often but when it does I am pretty confident it will be sorted satisfactorily. Access to online chat support is also likewise mich more practical and useful.

Well if you find the store that checks all your boxes, you should use that one. Even if Valve wants to make all the changes you might like, it's gonna take a while. So if another store does it now, that's the store you should use, right?

Yes, upon reflection giving bad people 60 days notice to stop doing bad things does seem problematic.

And again yes I should put my money where I feel I am not getting stiffed, as that is how I feel about it, so will do that moving forward.

Just need to find something worth spending £26 now, wish me luck ;)

I realise I have turned into Grampa Simson here in an old man shakes fist at sky kind of way. So will slink back into the hedge now.

You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.

Check sites like:
https://isthereanydeal.com/
https://gg.deals/
to find official stores that sell game keys. You activate them on Steam, get access to (almost) all Steam features, and Valve doesn't get any money from you for those purchases.

Thanks for the pointers all, much appreciated.