Dear Steam Support Team,

I’m reaching out for assistance with an issue in Destiny 2. I am unable to use my Prismatic Focus. The Destiny app shows that I have it unlocked, but I cannot equip it in the game.

A member of the official Bungie Help Community informed me that I own Destiny 2: The Final Shape on my PlayStation Network account and have completed all related missions. They mentioned that I might need to purchase it again on Steam, but Steam shows that I already own the expansion.

In the Steam version of Destiny 2, I can see the Prismatic Focus on my character, but I still cannot equip it. To troubleshoot, I even purchased The Final Shape again on PlayStation for 30 CHF, but the issue persists.

Could you please check my account and re-enable or unlock access to the content on Steam? I previously had everything fully unlocked.

Thank you very much for your help.

My Name is : belalbol434