Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
Josiph 1. nov. kl. 8:06
Steam Support Ticket no response
Hi, I have created two tickets on 30.10, one of them was answered in like 3 hours, and the other is unanswered to this day. Typical response time is advertised as 2.33 hours to 15.38 hours, but it's over 45 now. Should I close the ticket and create a new one? Or create a duplicate? This is my first time writing to Steam support, so I really don't know if I should just patiently wait or the ticket was lost in the matrix.
Forfatteren af dette emne har markeret et indlæg som svaret til sit spørgsmål.
Klik her for at hoppe til det indlæg.
Oprindeligt skrevet af miamew3:
No dont close it and open a new one, you will just end up at the back of the queue.
Just wait, but if they dont respond by the end of the week send a new ticket in and quote your first ticket number in it too, while still leaving the first ticket open..
< >
Viser 1-2 af 2 kommentarer
Forfatteren af denne tråd har angivet, at dette indlæg besvarer det oprindelige emne.
miamew3 1. nov. kl. 8:11 
No dont close it and open a new one, you will just end up at the back of the queue.
Just wait, but if they dont respond by the end of the week send a new ticket in and quote your first ticket number in it too, while still leaving the first ticket open..
Sidst redigeret af miamew3; 1. nov. kl. 8:13
#1
nullable 1. nov. kl. 8:30 
Patience is a virtue for a reason. Without knowing the details, it might be a lower priority than other tickets.
#2
< >
Viser 1-2 af 2 kommentarer
Per side: 1530 50

Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
Dato opslået: 1. nov. kl. 8:06
Indlæg: 2
Start en ny diskussion

Diskussionsregler og retningslinjer