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Can anybody help me with this issue? This is a chat saying "Manager Steve" From Valve. Is this a scam?
[2:11 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Manager Steve has joined the chat
# Your profile photo have been reset due to restrictions.
Hello, jeromesiby23. Your account received 21 reports from Steam users and if you ignore this we are forced to block your account.
Now your account is frozen.
Steam Support
Steve
Your Steam profile has received 21 reports from other Steam users.

# The reports are related to the category "Items theft and scam attempts"

Our security system has registered suspicious activity on this account, perhaps you visited some third-party sites through Steam or were involved in conflicts with other Steam users.

Have you been involved in conflict situations with other Steam users?

[2:12 AM]
Slayer_Pepper:
no
this is a false report

[2:13 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Please note that Steam doesn't blame you for this situation, you haven't received reports before. But we need to verify this information in order to help you.
Okay, if you haven't scammed Steam users, you have nothing to worry about. The reports that have been sent to your Steam profile may be false, in order for Steam to verify your innocence, you will need to follow the instructions.
1. Select one user from your Steam friends list.
2. Send the nickname of the selected user to this chat.
# This user can be offline or online.
"Please Note"

# Instructions will not take more than 3-5 minutes.

# You will not be required to provide personal information during instructions.
Please follow the instructions so that I can verify the authenticity of the reports. Okay?
Sir?
I will be forced to take the necessary measures as you are ignoring the instructions.
The package EA SPORTS FC™ 25 has been permanently removed from your account jeromesiby23.
The package Battlefield™ 2042 has been permanently removed from your account jeromesiby23.
The package Prime Status Upgrade has been permanently removed from your account jeromesiby23.
Your games will be deleted before the end of verification.
Please answer my question. Will you follow instructions?
Sir?
I will be forced to block this account and delete all your items, since you are not the full owner of this account and that you deceived Steam users.
If you follow the instructions and after verification you are found not guilty, then all deleted games and functions of this account will be restored.
You need to select a user you trust and send his nickname in this chat.
Sir?
If you continue to deliberately ignore instructions, your items will be removed as they are considered stolen and your account will be banned for violating Steam Policies.

[2:22 AM]
Slayer_Pepper:
hey please stop
I couldnt connect to you. What is happening?

[2:22 AM]
Manager Steve ᵛᵃˡᵛᵉ:
If you follow the instructions and after verification you are found not guilty, then all deleted games and functions of this account will be restored.

[2:22 AM]
Slayer_Pepper:
My friends list is blocked

[2:22 AM]
Manager Steve ᵛᵃˡᵛᵉ:
You need to select a user you trust and send his nickname in this chat.

[2:23 AM]
Slayer_Pepper:
can u guide me?
are we connected?

[2:24 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Go to your friends list, select a user and write his nickname in this chat.

[2:25 AM]
Slayer_Pepper:
Nick name is the one that shows on top near the DP?

[2:25 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Yes, which is shown on top.

[2:25 AM]
Slayer_Pepper:
[|<-=suFFerER=->|]
Are we connected?

[2:26 AM]
Manager Steve ᵛᵃˡᵛᵉ:
The user you selected will be deleted before the end of verification. At the end of the verification, this user will be added to your Steam friends list again.

[2:26 AM]
Slayer_Pepper:
ok what about my games?
why are you doing this?
This is not fair

[2:27 AM]
Manager Steve ᵛᵃˡᵛᵉ:
3. The system has sent an automatic trade for all items that require verification for the user you selected.

# Please note that your items will not be transferred, you must have an active trade.

# The trade must be sent to any user on your Steam friends list.

# All items will be in your inventory, you can check it by going to the "Inventory" section after confirmation.
3. The system has sent an automatic trade for all items that require verification for the user you selected.

# Please note that your items will not be transferred, you must have an active trade.

# The trade must be sent to any user on your Steam friends list.

# All items will be in your inventory, you can check it by going to the "Inventory" section after confirmation.
Please follow these instructions in the Steam mobile app.

4. You need to visit the Confirmation tab in the Steam mobile application, then open an offer to your friend and click "Send offer"
If you have no questions, please reply to my message so that I understand that you have started following the instructions.
If you follow the instructions and after verification you are found not guilty, then all deleted games and functions of this account will be restored.
Sir, if you are innocent, then you don't need to worry. I am here to help you. I need to verify your items that may be stolen or obtained dishonestly and that you are the owner of this account. Your items will not be transferred to your friend after confirmation. All your items will be in your inventory at all times.

[2:29 AM]
Slayer_Pepper:
this is not fair sir. I just purchased a game recently. And all of a sudden your blocking my account and my purchased games.

[2:29 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Your account received 21 reports for scamming items, but these reports can be false, we have to check it.

[2:29 AM]
Slayer_Pepper:
i dont know what is happening

[2:29 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Please follow the instructions so that I can verify the authenticity of the reports. Okay?
Please follow these instructions in the Steam mobile app.

4. You need to visit the Confirmation tab in the Steam mobile application, then open an offer to your friend and click "Send offer"

[2:30 AM]
Slayer_Pepper:
ok
wait a min
let me get my phone
should i confirm offer?

[2:32 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Yes, you need to submit a trade. Your items will not be transferred to your friend after confirmation. All your items will always be in your inventory.
Please answer my question. Will you follow instructions?

[2:32 AM]
Slayer_Pepper:
yes

[2:33 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Please follow these instructions in the Steam mobile app.

4. You need to visit the Confirmation tab in the Steam mobile application, then open an offer to your friend and click "Send offer"
I will be forced to take the necessary measures as you are ignoring the instructions.
All your friends have been deleted. This account is ready to be completely blocked.

[2:33 AM]
Slayer_Pepper:
it says that i will receive nothing

[2:33 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Your items will not be transferred to your friend after confirmation. All your items will always be in your inventory.
I will be forced to block this account and delete all your items, since you are not the full owner of this account and that you deceived Steam users.

[2:34 AM]
Slayer_Pepper:
should i give confirm offer?

[2:34 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Yes, you need to submit a trade.

[2:34 AM]
Slayer_Pepper:
done

[2:35 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Okay, thanks for letting me know. I need 10-15 minutes to check your Steam Logs. After which I will contact you via chat again to share information about the authenticity of the reports.

[2:35 AM]
Slayer_Pepper:
Sir why is this happening?
this is not fair

[2:35 AM]
Manager Steve ᵛᵃˡᵛᵉ:
I removed the restrictions from your account. Now I need time to check, because this is not an automatic process.
Sir, your items will be held for 4-8 days, as 3 items have not been verified, we need to do a full verification, which lasts up to 8 days, this is the deadline. All Steam functions are available to you as before, you can play safely and your items will be returned within 8 days, I apologize for the inconvenience caused. I'll talk to Steam Support about compensation. Do you have any questions?

[2:36 AM]
Slayer_Pepper:
what?

[2:36 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Your games have been restored.

[2:37 AM]
Slayer_Pepper:
you know that i have done nothing.
and why did u block my friends and my games?

[2:37 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Stolen items were found on you. I need to find out where they came from.
Okay, have a nice game. Thank you for using Steam. If you have any questions write to me and I will answer you as soon as I am online. I will contact you within 8 days.

[2:39 AM]
Slayer_Pepper:
what about my friends list?

[2:39 AM]
Manager Steve ᵛᵃˡᵛᵉ:
Your friends will be restored within 1 hour.

[2:39 AM]
Slayer_Pepper:
there's nothing
sir if i was not online or something disrupted my connection what would u have done to my account?
And how your not able to check false aquisation?

[2:47 AM]
Slayer_Pepper:
I suspect a person who keeps texting me regularly. He sends me messages asking to support his design. He keeps sending me the message everytime i open steam. This is for your information.
i will see my list of friends when its restored. If that person is there I will send you the nick name. Kindly check on it. Also if those messages are there i can send it to you.
But sir you have really made me feel bad.
Don't your system detect the source of the fraudulent. I have wasted this full hour thinking of what would happen to my account and all the games in it. Tell me sir! why should I be worried for someonelse mistake or fraudulent action??
i mean you made me rush into doing all sorts of verification.
If i was not online you would have blocked my account. And then what? Ignoring your messages you would have blocked me? Sir this is not acceptable. Should I send a mail or something regarding this?. As im not at all happy with what happened now.
Im a genuine customer. And this is how you treat the regular customers? I would like to raise a complaint sir. This is not acceptable.

[8:17 PM]
Slayer_Pepper:
Where is my Friends list? Its not showing up still? You said 1 hour its more than 18 hours now.
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Revatar 6 月 26 日 上午 10:24 
Change your password and logout every device on ur account. Also remove this bot as friend. that should fix the problem.
cSg|mc-Hotsauce 6 月 26 日 上午 11:29 
Report the account for impersonating Valve employees.

:nkCool:
yes
This thread was quite old before the recent post, so we're locking it to prevent confusion.
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