Hello,

I spend most of my day working, so I only get a few hours in the evening to play games. Today I wanted to gift Battlefield 6 to my friend, but since this morning I’ve been getting the following error:

An unexpected error occurred. Your transaction has not been completed.
Please wait a few minutes and try again.
If you continue to see this error, please contact Steam Support.

I added $70 to my Steam Wallet, yet I still can't send the gift. I also reached out to Steam support, but I haven't received any response for hours.

It is unacceptable that the service does not function despite the payment being made. Please explain the cause of this issue and provide a concrete solution.

Thank you.