Steam stuck on infinite login loading screen
Hi all, been experiencing this problem for around a month now, and it has completely prevented me from using Steam. It seems to be stuck on an infinite loading screen when trying to log in. The sign-in with QR code never loads, and when I type in my details, it is always just stuck. I have tried so many techniques on YouTube, Steam's support page and even in these discussions, and none of them seem to be working.

Connection log (shortened):
[2025-09-07 17:22:12] Client version: 1751405894
[2025-09-07 17:22:12] Connectivity test: Starting test, fetching 'http://test.steampowered.com/204'
[2025-09-07 17:22:12] [Logged Off, 0, 0] [U:1:0] CCMInterface::SetSteamID( [U:1:0] )
[2025-09-07 17:22:12] Connectivity test (125.56.205.43:80 (125.56.205.43:80)): OK!
[2025-09-07 17:22:12] Connectivity test: result=Connected (since 0.0s ago), prev=Unknown, in progress=0
[2025-09-07 17:22:12] IPv6 HTTP connectivity test (ipv6check-http.steamserver.net / [2404:3fc0:1:100::670a:7d06]:80 ([2404:3fc0:1:100::670a:7d06]:80)) - SUCCESS
[2025-09-07 17:22:12] IPv6 HTTP connectivity test (ipv6check-http.steamserver.net / [2404:3fc0:1:100::670a:7d06]:80 ([2404:3fc0:1:100::670a:7d06]:80)) - server indicated we are using ipv6, external address = '2001:4479:5501:d200:2969:196c:8d75:852d'
[2025-09-07 17:22:12] IPv6 UDP connectivity test (ipv6check-udp.steamserver.net / [2404:3fc0:1:100::12]:27019) - SUCCESS
[2025-09-07 17:22:17] CCMInterface::YieldingConnect -- calling ISteamDirectory/GetCMListForConnect/?cellid=0&qoslevel=3
[2025-09-07 17:42:19] CCMInterface::OnSystemPowerStateSuspend
[2025-09-07 18:00:20] GetCMListForConnect -- web API call failed (status = 0)
[2025-09-07 18:00:20] [Connecting, 0, 0] [U:1:0] CM Directory list says 50% of connections should be websockets, we rolled 52 - using UDP as default.
[2025-09-07 18:00:20] [Connecting, 0, 2] [U:1:0] Connect() starting connection (eNetQOSLevelHigh, 162.254.193.102:27017, UDP)
[2025-09-07 18:00:21] CCMInterface::OnNetworkDeviceStateChange -- Lost device 30268985 (Connected -> Disconnected)
[2025-09-07 18:00:21] Connectivity test: result=Unknown (since 0.0s ago), prev=Connected, in progress=0
[2025-09-07 18:00:21] Connectivity test: Starting test, fetching 'http://test.steampowered.com/204'
[2025-09-07 18:00:21] Connectivity test (0.0.0.0:80 (0.0.0.0:80)): HTTP fetch failed
[2025-09-07 18:00:21] Connectivity test: result=Failed (since 0.0s ago), prev=Unknown, in progress=0
[2025-09-07 18:00:25] CCMInterface::OnSystemPowerStateResume -- CM interface reconnecting
[2025-09-07 18:00:25] CCMInterface::OnNetworkDeviceStateChange -- Saw device up (30268985)
[2025-09-07 18:00:25] Connectivity test: result=Unknown (since 0.0s ago), prev=Failed, in progress=0
[2025-09-07 18:00:25] Connectivity test: Starting test, fetching 'http://test.steampowered.com/204'
[2025-09-07 18:00:27] Connectivity test (125.56.205.43:80 (125.56.205.43:80)): OK!
[2025-09-07 18:00:27] Connectivity test: result=Connected (since 0.0s ago), prev=Unknown, in progress=0
[2025-09-07 18:00:28] [Connecting, 0, 0] [U:1:0] ConnectFailed('Connection Failed':0) (0.0.0.0:0, UDP)
[2025-09-07 18:00:28] [Connecting, 0, 0] [U:1:0] Client thinks it can connect via: UDP - yes, TCP - yes, WebSocket:443 - yes, WebSocket:Non443 - yes
[2025-09-07 18:00:28] [Logged Off, 0, 0] [U:1:0] StartAutoReconnect() will start in 0.0 seconds (attempt 1)
[2025-09-07 18:00:28] CCMInterface::YieldingConnect -- calling ISteamDirectory/GetCMListForConnect/?cellid=0&qoslevel=3
[2025-09-07 18:00:28] IPv6 HTTP connectivity test (ipv6check-http.steamserver.net / [2404:3fc0:1:100::670a:7d08]:80 ([2404:3fc0:1:100::670a:7d08]:80)) - SUCCESS
[2025-09-07 18:00:28] IPv6 HTTP connectivity test (ipv6check-http.steamserver.net / [2404:3fc0:1:100::670a:7d08]:80 ([2404:3fc0:1:100::670a:7d08]:80)) - server indicated we are using ipv6, external address = '2001:4479:5501:d200:2969:196c:8d75:852d'
[2025-09-07 18:00:28] IPv6 UDP connectivity test (ipv6check-udp.steamserver.net / [2404:3fc0:1:100::42]:27019) - SUCCESS
[2025-09-07 18:00:29] Connectivity test: Starting test, fetching 'http://test.steampowered.com/204'
[2025-09-07 18:00:29] Connectivity test (125.56.205.43:80 (125.56.205.43:80)): OK!
[2025-09-07 18:00:29] Connectivity test: result=Connected (since 2.4s ago), prev=Unknown, in progress=0
[2025-09-07 18:00:36] [Connecting, 0, 0] [U:1:0] EConnect called but connection job is already running


[2025-09-07 18:05:44] Client version: 1751405894
[2025-09-07 18:05:44] Connectivity test: Starting test, fetching 'http://test.steampowered.com/204'
[2025-09-07 18:05:44] [Logged Off, 0, 0] [U:1:0] CCMInterface::SetSteamID( [U:1:0] )
[2025-09-07 18:05:44] Connectivity test (125.56.205.43:80 (125.56.205.43:80)): OK!
[2025-09-07 18:05:44] Connectivity test: result=Connected (since 0.0s ago), prev=Unknown, in progress=0
[2025-09-07 18:05:44] Clearing in-memory token - 1 (OK): SetLoginInformation
[2025-09-07 18:05:44] [Logged Off, 0, 0] [U:1:0] CCMInterface::SetSteamID( [U:1:0] )
[2025-09-07 18:05:44] IPv6 HTTP connectivity test (ipv6check-http.steamserver.net / [2404:3fc0:1:100::32]:80 ([2404:3fc0:1:100::32]:80)) - SUCCESS
[2025-09-07 18:05:44] IPv6 HTTP connectivity test (ipv6check-http.steamserver.net / [2404:3fc0:1:100::32]:80 ([2404:3fc0:1:100::32]:80)) - server indicated we are using ipv6, external address = '2001:4479:5501:d200:2969:196c:8d75:852d'
[2025-09-07 18:05:44] IPv6 UDP connectivity test (ipv6check-udp.steamserver.net / [2404:3fc0:1:100::62]:27019) - SUCCESS
[2025-09-07 18:05:54] [Logged Off, 0, 0] [U:1:0] CCMInterface::SetSteamID( [U:1:0] )
[2025-09-07 18:05:54] [Logged Off, 4, 0] [U:1:0] LogOn() called; not connected yet, scheduling connection. Schedule init returned 1
[2025-09-07 18:05:54] CCMInterface::YieldingConnect -- calling ISteamDirectory/GetCMListForConnect/?cellid=0&qoslevel=3


Steamui Login log:
seems to be ok, with all messages stating it is ok.

Web helper:
says that "No bootstraper found"

I would really appreciate any efforts in trying to get me back onto Steam again.
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Rule is if your ISP use ipv6 then you need it also.

ps.
I know from the past any ipv6 issue contact own ISP, if ISP still have that service even today then they will help you.

ps.
if run as admin on st4eam.exe dont fix it, then you might have to contact steam and own ISP.
最后由 Dranak 编辑于; 13 小时以前
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