There seems to be a major problem which is not in the players control. If the internet goes down, you end up with being made pink in the game. This doesn't reflect on the given situation. Let alone - WOW (steam) doesn't have a natural route to explain any situation that wouldn't be a players fault (let alone to complain). Too many times I forgive and forget. Only recently, I have had various chances to do a survey on this game.... I will not now. No help (unless you have a complicated route of clicking the closest subject matter).