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breakfastbaconator 10 月 1 日下午 5:09

help

i tried buying gta 5 but it said i put in the wrong address i exited out and went back in and saw it wasnt in my library but it charged me money what do i do

最后由 breakfastbaconator 编辑于; 10 月 1 日下午 5:10

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~Ren~ 10 月 1 日下午 10:01

You will need to contact Steam Support and explain to them what has happened, they will be able to give you help, we're only other Steam users here, they will have access to your account and transaction details:

https://psteamhelp.yuanyoumao.com/en/

Marazipan 10 月 1 日下午 11:53

No you haven't been charged. Whenever you make a transaction your bank/card provider reserves the money so you can't double spend it by accident. If a transactions fails, as it has in your case, they release the hold on the money. This can take several days. At no point does it actually leave your account.