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twitch.tv/kobaelpapi 9 月 30 日 下午 10:38
Unable to confirm purchases via Steam Mobile
Hello,

I can’t complete purchases on the Steam Market (cards and other items). Steam asks me to confirm the purchase via the mobile app, but when I approve it, nothing happens and the purchase is not completed.

I have already tried the following:

- Checked the confirmations section in the Steam Mobile app.
- Updated the Steam app to the latest version.
- Made sure my phone’s date and time are synchronized automatically.
- Cleared cache / reinstalled the Steam app.
- Tried confirming via the desktop client and browser.
-Waited in case there is a temporary restriction, but the issue persists.

Despite all these steps, the problem remains. Could you please help me resolve this issue?

Thank you in advance.
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正在显示第 1 - 15 条，共 20 条留言
Term 10 月 1 日 上午 9:34 
Same problem, though i use only SDA. Can't buy anything from the market now =\
#1
Phrix889 10 月 1 日 上午 10:37 
Same here, nothing happens when confirming the purchase in the steam app. Been happening for a few weeks now.
#2
twitch.tv/kobaelpapi 10 月 1 日 上午 10:46 
So there is no Solution Right now?
#3
CSX 10 月 1 日 下午 11:42 
For several days I have been unable to buy anything on the market since we now have to confirm the purchase on the mobile app. Just nothing happens after the confirmation. And at this point I stopped trying, just in case all these attempts still float around somewhere and go through at some point once this is fixed. I don't want to be charged multiple times.
Really annoying how this was not tested before going live.
#4
taydge 10 月 5 日 上午 8:27 
Having the exact same issue atm
#5
|ѝs| QS ..♡ 10 月 5 日 上午 11:07 
ditto
#6
WotS43 10 月 5 日 下午 12:48 
I was having the same issue. I found that if I used the mobile app to make the purchase it actually went through. My Steam Wallet amount never went down after my first purchase attempt (through the desktop app) so I don't expect to be charged twice.

Since purchasing through the mobile app really just launches your mobile browser and has you log in there, I'm guessing you could probably also just make the purchase in the browser directly and get the same results.
#7
CSX 10 月 5 日 下午 10:30 
Omg, I just made a purchase successfully. That new notification that tells you to confirm on the mobile app needs to stay open until you confirmed on the phone. Don't close it or nothing will happen!
#8
Phrix889 10 月 9 日 下午 1:32 
引用自 CSX：
Omg, I just made a purchase successfully. That new notification that tells you to confirm on the mobile app needs to stay open until you confirmed on the phone. Don't close it or nothing will happen!

This works for me, thank you.
#9
SpunOne 10 月 24 日 下午 9:49 
I am dealing with this also, really annoying.
#10
Skav 11 月 4 日 上午 7:33 
Hi Valve, I'd like to legitimately buy things on my legitimate account with my legitimate money. That would be great. I dunno, just an idea I guess.
最后由 Skav 编辑于; 11 月 4 日 上午 7:33
#11
JC Denton 11 月 4 日 下午 3:12 
Same thing happening here. After confirming it repeatedly to no avail, I now can't purchase anything because I've 'made too many attempts without confirmation' despite confirming every last one immediately. The store experience here just seems to be getting worse and worse. I've already 2FA'd into my account to begin with, why the hell do I need another one for a $0.05 card in the first place? You're so secure you can't conduct normal operations Valve.
#12
lobythepirate 11 月 4 日 下午 11:11 
This happens to me regardless of the device I attempt to purchase with. :-/
#13
lobythepirate 11 月 4 日 下午 11:15 
After looking at other comments, I downloaded Steam for my Phone, and I am able to make purchases using the Steam Mobile App, I am unable to make purchases using the Steam Desktop app nor the Steam Web App
#14
taydge 11 月 5 日 下午 12:01 
引用自 lobythepirate：
After looking at other comments, I downloaded Steam for my Phone, and I am able to make purchases using the Steam Mobile App, I am unable to make purchases using the Steam Desktop app nor the Steam Web App
If only I had the same luck, it's the same for me on all devices.
#15
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所有讨论 > Steam 论坛 > Help and Tips > 主题详情
发帖日期： 9 月 30 日 下午 10:38
回复数： 20
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