引用自 ct53417：

So recently i got back from school and opened my steam account and i saw all of my money being spent on stuff in the community market (the background avatar ones) i cant refund it so PLEASE ANYBODY GIVE ME HELP! I WAS SAVING THAT MONEY TO BUY SILKSONG!

Your account is compromised.

Do not trade until your account is secured.

Take the following steps to secure your account:

1. Scan for malware. If you don't have a malware scanner use https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices. https://psteamproxy.yuanyoumao.com/twofactor/manage
4. Change passwords from a clean computer.
5. Generate new backup codes for your Mobile App. https://psteamproxy.yuanyoumao.com/twofactor/manage
6. Revoke the API key (there should be no key). https://psteamcommunity.yuanyoumao.com/dev/apikey


Steam Item Restoration Policy

Steam Support does not restore items that have left accounts for any reason, including trades, market transactions, deletions, or gifting.

引用自 Community Market FAQ：

How can I reverse or cancel a completed Community Market transaction and/or get a refund?

All purchases are final – you will not have any right to a refund or a reversal of any Community Market transaction once it is completed.

Ok thanks Mein Freund

Ok i just reported to steam support, is that also a good thing to do?

引用自 Lilim：

引用自 ct53417：

So recently i got back from school and opened my steam account and i saw all of my money being spent on stuff in the community market (the background avatar ones) i cant refund it so PLEASE ANYBODY GIVE ME HELP! I WAS SAVING THAT MONEY TO BUY SILKSONG!

Your account is compromised.

Do not trade until your account is secured.

Take the following steps to secure your account:

1. Scan for malware. If you don't have a malware scanner use https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices. https://psteamproxy.yuanyoumao.com/twofactor/manage
4. Change passwords from a clean computer.
5. Generate new backup codes for your Mobile App. https://psteamproxy.yuanyoumao.com/twofactor/manage
6. Revoke the API key (there should be no key). https://psteamcommunity.yuanyoumao.com/dev/apikey


Steam Item Restoration Policy

Steam Support does not restore items that have left accounts for any reason, including trades, market transactions, deletions, or gifting.

引用自 Community Market FAQ：

How can I reverse or cancel a completed Community Market transaction and/or get a refund?

All purchases are final – you will not have any right to a refund or a reversal of any Community Market transaction once it is completed.

Ok update: when i log off and log back in with a new password i noticed that the confirmation request is from Surabaya, not jakarta.

引用自 ct53417：

Ok i just reported to steam support, is that also a good thing to do?

Support can't do much about it anyway. You will most likely just receive a copy/paste answer.

You have to find out how someone got access to your account.

引用自 ct53417：

Ok update: when i log off and log back in with a new password i noticed that the confirmation request is from Surabaya, not jakarta.

Doesn't matter. Did you follow all the steps to secure your account?

引用自 Lilim：

引用自 ct53417：

Ok i just reported to steam support, is that also a good thing to do?

Support can't do much about it anyway. You will most likely just receive a copy/paste answer.

You have to find out how someone got access to your account.

引用自 ct53417：

Ok update: when i log off and log back in with a new password i noticed that the confirmation request is from Surabaya, not jakarta.

Doesn't matter. Did you follow all the steps to secure your account?

Yeah but on the step 4 of changing passwords and log back in it says the request is from Surabaya not jakarta

Hey update, got my acc safe again. Thanks, and just put those avatar backgrounds on sell listings too, thx Lilim :D

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