I purchased an ea play subscription but where is it?

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BABABABABABA 1 月 14 日上午 3:33

I purchased an EA Play subscription and the payment has been taken from my card but I still dont have access to the subscripton what should I do?

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Ettanin 1 月 14 日上午 3:34

Where did you buy the subscription? On Steam or on EA?

Pl@cebo 1 月 14 日上午 3:49

I assume you have the EA app?

BABABABABABA 1 月 14 日上午 4:03

I bought on steam

引用自 Ettanin：
Where did you buy the subscription? On Steam or on EA?

BABABABABABA 1 月 14 日上午 4:03

No ı dont have

引用自 Pl@cebo：
I assume you have the EA app?

Ogami 1 月 14 日上午 4:15

You need an EA account to link to Steam and have the EA APP installed too since all their games need it, even if you buy them on Steam or have the subscription.
So make an EA account, install their APP, link it to Steam , then restart Steam and now you should have access to the games included in the subscription and be able to download them.

最后由 Ogami 编辑于; 1 月 14 日上午 4:16

Phénomènes Mystiques 1 月 14 日上午 5:23

引用自 Ogami：
You need an EA account to link to Steam and have the EA APP installed too since all their games need it, even if you buy them on Steam or have the subscription.
So make an EA account, install their APP, link it to Steam , then restart Steam and now you should have access to the games included in the subscription and be able to download them.

Doesn't it tell users this BEFORE they purchase EA Play? If I remember correctly, it does.

最后由 Phénomènes Mystiques 编辑于; 1 月 14 日上午 5:23

Ogami 1 月 14 日上午 5:46

引用自 WinterSolstice：
Doesn't it tell users this BEFORE they purchase EA Play? If I remember correctly, it does. :chirp:

I think so but a lot of users dont read the popups or subscriber terms.

BABABABABABA 1 月 14 日上午 6:10

引用自 Ogami：
You need an EA account to link to Steam and have the EA APP installed too since all their games need it, even if you buy them on Steam or have the subscription.
So make an EA account, install their APP, link it to Steam , then restart Steam and now you should have access to the games included in the subscription and be able to download them.

I did them but there is a another problem that the button of link didnt work althought I click it for several times

最后由 BABABABABABA 编辑于; 1 月 14 日上午 6:13

BABABABABABA 1 月 14 日上午 6:11

引用自 WinterSolstice：
引用自 Ogami：
You need an EA account to link to Steam and have the EA APP installed too since all their games need it, even if you buy them on Steam or have the subscription.
So make an EA account, install their APP, link it to Steam , then restart Steam and now you should have access to the games included in the subscription and be able to download them.
Doesn't it tell users this BEFORE they purchase EA Play? If I remember correctly, it does. :chirp:

I wasnt able to see any caution about that