We will not be granting a refund at this time.

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Ryndynhox Allkeyshop 2024 年 12 月 6 日下午 7:32

We will not be granting a refund at this time.

So in recent steam sale i first bought stalker call of pripyat and atomic heart for friend. Friend play stalker but dont like it because bad graphic. So i bought state of decay 2 for him and refund stalker but steam refuse.

Message:
We will not be granting a refund at this time.
Steam offers refunds to reduce customers' risk in purchasing titles on Steam. If it appears to us that you are abusing our refund policy or violating our terms of service, we may decline requests for refunds.

So i go and check how many refund i did in this year, from december 2024 to december 2023 and i have 3 refund, 5 if i count 2 refund attemps from stalker( 1 from before friend let me refund, 1 after friend let me refund).

So should i refund stalker again because i still want my money back but i dont know if i can get ban from this or something idk ? Have anyone have this message before?

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正在显示第 1 - 12 条，共 12 条留言

DarkCrystalMethod 2024 年 12 月 6 日下午 7:41

https://psteamproxy.yuanyoumao.com/steam_refunds?snr=100601___
first line first paragraph

You can request a refund for nearly any purchase on Steam—for any reason.

They wrote the policy they should honor it.

Mr. Smiles 2024 年 12 月 6 日下午 7:44

Usually they warn you once or wice before touting the whole "refund abuse" bit.

No point trying to ask for another refund after they've said no, but unless you want to get your refund ability permanently revoked, I would cool it on refunds for a while...

最后由 Mr. Smiles 编辑于; 2024 年 12 月 6 日下午 7:45

El poco nuez del muerte 2024 年 12 月 6 日下午 7:47

引用自 DarkCrystalMethod：
They wrote the policy they should honor it.

You forgot about this part:

"If it appears to us that you are abusing refunds, we may stop offering them to you."

Clearly they think abuse is going on.

引用自 Ryndynhox ALLKEYSHOP：
So i go and check how many refund i did in this year, from december 2024 to december 2023 and i have 3 refund, 5 if i count 2 refund attemps from stalker( 1 from before friend let me refund, 1 after friend let me refund).

It is very likely not so much the number itself but rather some sort of ratio of bought and kept to bought and refunded. What that ratio is exactly is unknown.

Mr. Smiles 2024 年 12 月 6 日下午 7:48

引用自 DarkCrystalMethod：
https://psteamproxy.yuanyoumao.com/steam_refunds?snr=100601___
first line first paragraph
You can request a refund for nearly any purchase on Steam—for any reason.
They wrote the policy they should honor it.

Also, they did honor it, the refund was successfully requested. The fact that it was then denied after the request was received has nothing to do with the ability to request a refund.

最后由 Mr. Smiles 编辑于; 2024 年 12 月 6 日下午 7:48

76561199709046580 6 月 28 日上午 10:41

Did you get your refund in the end? I got the same message just now

Ryndynhox Allkeyshop 6 月 28 日下午 8:13

引用自 WH11：
Did you get your refund in the end? I got the same message just now

I did not request for a refund later just in case i get refund ban or something, so no refund.

76561199709046580 6 月 29 日上午 9:41

引用自 Ryndynhox ALLKEYSHOP：
引用自 WH11：
Did you get your refund in the end? I got the same message just now
I did not request for a refund later just in case i get refund ban or something, so no refund.

good news , i got my refund

salad bin zakar al shkrothum 7 月 2 日上午 3:48

引用自 WH11：
引用自 Ryndynhox ALLKEYSHOP：
I did not request for a refund later just in case i get refund ban or something, so no refund.
good news , i got my refund

How'd you get your refund? Are you request another ticket after the first one was declined?

Dombass 11 月 25 日下午 9:26

I got this notif too, can i still request refund the game got that warning in next day ???. My playtime not even yet 2 hours.

cSg|mc-Hotsauce 11 月 25 日下午 9:40

引用自 Dombass：
I got this notif too, can i still request refund the game got that warning in next day ???. My playtime not even yet 2 hours.

They'll repeat the same message if you request another so quickly.

#10

ReBoot 11 月 25 日下午 9:43

引用自 Dombass：
I got this notif too, can i still request refund the game got that warning in next day ???. My playtime not even yet 2 hours.

Dude, you gotta admit, asking the next day when you didn't like the answer is obnoxious. I have a co-worker who does about the same ♥♥♥♥ and I don't feel bad for putting him in his place with rather rude language.

#11