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讨论规则及指引
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Scan for malware. https://www.malwarebytes.com/ or with whatever.
Deauthorize all devices https://psteamproxy.yuanyoumao.com/twofactor/manage
Change your password on a secure device.
Generate new back up codes. https://psteamproxy.yuanyoumao.com/twofactor/manage
Revoke the api key (this should be empty) https://psteamcommunity.yuanyoumao.com/dev/apikey
Read the Steam Item Restoration Policy.
After you have fully secured your account, you can restore the games whenever.
1. Go here https://psteamhelp.yuanyoumao.com/en/
2. Scroll down and enter the name of the game in the search bar.
3. Click on the game.
4. Select "It's not in my library"
5. Select "Restore the previously removed package to my account."
Do steps 1-5 for each game that is missing.
I think i clicked on a link like a dumbass from a video that had simple in it with one of those giveaways for skins. That might be what did me in.
Welp lesson learned.CSFloat is safe though right?
No, you can find reports of all of them stealing items. Do not login to any 3rd party website with your Steam account.
ALL 3rd party websites are use at your own risk.
Thanks again for posting such a detailed response!
You seem like an intelligent and rational person based on your posts. This is extremely refreshing in these "I was scammed" posts.
While some trading sites might intend to do legitimate business, many do not. Some may do a certain degree of honest business while skimming off the top from choice victims. Valve also disapproves of these sites and they go against the TOS. They've sent waves of cease and desist orders to site owners before. There's a bit of a conspiracy theory that Valve actually allows the sites to operate because they technically indirectly profit from it. Whether that's true or not is debatable, but Valve is the only one who can stop them, and they haven't so far, so who knows.
It's really safer to just assume that all third party trading sites are scams and avoid them entirely. Keep all your Steam trading activity on Steam and Steam alone. Trust nobody.
https://bo3.gg/news/steam-security-risk-csfloat-extension-update-steam-cookies-access
Thanks cSg|mc-Hotsauce, you're always a good source.
some scammer created account named [helper] // manager no 45 and somehow made my games removed from library
Do everything in my first reply.
Also, report the 2 accounts that are impersonating Steam Support and Valve employees in your friends list and block them.
You're 100% wrong. You've been fooled 100% maybe. But you're wrong in your assessment.
Smoke and mirrors and gaining your trust doesn't make a scam not a scam.
Steam does not do support through chat for starters. Under any circumstances. Nor do they contact users or require any help from the user to administer Steam accounts. Scammers do all that stuff because they have to. Nothing you've described is a Steam support process. Everything you described is a well known scam process.
Also Valve can see everything your account does which makes any bogus report pointless. You and all your friends coukd report me for anything you want, a million times. Unless my account actually did the thing claimed, nothing will ever happen besides bogus reports being tossed in the trash.
Secure your account, learn more about scams because you don't know enough at the moment to stay safe.