No they are not real.

引用自 miamew3：

No they are not real.

Thanks, and btw, do you know how long will it take for steam suppport to answer my report?

mega ultra scam. report them via their profile

How long it takes can vary. I've seen it done pretty quick for these kinds of thigns though

引用自 Lyokha：

引用自 miamew3：

No they are not real.

Thanks, and btw, do you know how long will it take for steam suppport to answer my report?

You can view your tickets here https://psteamhelp.yuanyoumao.com/en/

Is your ticket showing as open still?

引用自 miamew3：

引用自 Satoru：

mega ultra scam. report them via their profile

引用自 Lyokha：

Thanks, and btw, do you know how long will it take for steam suppport to answer my report?

You can view your tickets here https://psteamhelp.yuanyoumao.com/en/

Is your ticket showing as open still?

Yeah, stil open, but i can live a day or two without my cs2 skins

What did that fake steam moderator want with you?
Im guessing it goes something along the lines of "hi you been reported" - which is the start of the scam they are trying to pull on you.

引用自 miamew3：

What did that fake steam moderator want with you?
Im guessing it goes something along the lines of "hi you been reported" - which is the start of the scam they are trying to pull on you.

No, i got trade scammed and in about 10 minutes they texted me, thats the message they sent (Its in Russian though, use a translator)

Уважаемый ["leshka_lepeshka_7"]: Здравствуйте, меня зовут «Джордж», я сотрудник Steam. Я работаю в отделе Valve по борьбе с мошенничеством.

Система зафиксировала подозрительную торговую операцию.

С вашего аккаунта были отправлены все активные предметы из игры Counter-Strike 2 на аккаунт пользователя .

Подтвердите, пожалуйста, вы самостоятельно инициировали данную сделку, или это могло быть мошенническое действие со стороны пользователя ?

Ok do this steps asap to secure your account as it sounds like the scammer already has access to your account:

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://psteamproxy.yuanyoumao.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://psteamproxy.yuanyoumao.com/twofactor/manage
6. Revoke the API key https://psteamcommunity.yuanyoumao.com/dev/apikey (there should be nothing in the APIKEY)

引用自 miamew3：

Ok do this steps asap to secure your account as it sounds like the scammer already has access to your account:

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://psteamproxy.yuanyoumao.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://psteamproxy.yuanyoumao.com/twofactor/manage
6. Revoke the API key https://psteamcommunity.yuanyoumao.com/dev/apikey (there should be nothing in the APIKEY)

They didnt have acces to my account, i wanted to transfer my items to my other account, but they somehow went to another account

引用自 Lyokha：

They didnt have acces to my account, i wanted to transfer my items to my other account, but they somehow went to another account

Yes they have access, they are the ones who cancelled and redirected your trade.

引用自 miamew3：

引用自 Lyokha：

They didnt have acces to my account, i wanted to transfer my items to my other account, but they somehow went to another account

Yes they have access, they are the ones who cancelled and redirected your trade.

Well, i already changed my password and logged out from everywhere, except my pc and phone. Guess ill just have to wait till steam moderators answer my report

Once you have secured your account, if your cs2 items are trade protected you can get them back. There is more info here about that: https://psteamhelp.yuanyoumao.com/en/faqs/view/365F-4BEE-2AE2-7BDD

引用自 Lyokha：

I have never used steam support, can somone help me and say if this is a real moderator or no
https://psteamcommunity.yuanyoumao.com/id/OfficialSteamModerator43/

lol..someone named themself a official steam moderator? That would be like naming myself GOD.....lol.

引用自 miamew3：

Once you have secured your account, if your cs2 items are trade protected you can get them back. There is more info here about that: https://psteamhelp.yuanyoumao.com/en/faqs/view/365F-4BEE-2AE2-7BDD

Thanks you very much for your help!!!! I managed to get my skins back! :)

引用自 Lyokha：

引用自 miamew3：

Once you have secured your account, if your cs2 items are trade protected you can get them back. There is more info here about that: https://psteamhelp.yuanyoumao.com/en/faqs/view/365F-4BEE-2AE2-7BDD

Thanks you very much for your help!!!! I managed to get my skins back! :)

Good to hear! Your very welcome