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76561198763659236 22 小时以前

Worst ever steam support

When i create new account i got message "email in use". So other people account linked to my email. Steam site suggest to recover other people account or create separate account. I want only my account to be linked to my email, so i dont create separate account or recover other people account. I wrote to steam support about my issue, they confirm that other account is linked to my email, i said that this is not my account and ask to delete my email from other people account. They said that they deleted my email from other account, but when i try to create my steam account i again got message "email in use". I tell to steam support about that, they recheck this and said that my email deleted from other account. I tried several times to create my steam account after that but again got message email in use. I again tell this to steam support, but they said that this is steam email check program and you cant bypass this and they close my issue. What a ♥♥♥♥♥♥♥♥.

最后由 11111111 编辑于; 21 小时以前

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正在显示第 1 - 9 条，共 9 条留言

Leader of the Zakonistians 21 小时以前

If you have an email in use, that's not their problem. You are responsible to make sure you use an email that's not in use. If you have multiple accounts, they all need a sperate account. I have at least two but I never really use the other one. I only have it in case my first account is stolen. I have all my emails and passwords saved. Maybe you should do the same

Trunk Muffin 21 小时以前

Steam support has rules and sticks to them??? Worst support evar! /s

76561198763659236 21 小时以前

引用自 Leader of the Zakonistians：
If you have an email in use, that's not their problem. You are responsible to make sure you use an email that's not in use. If you have multiple accounts, they all need a sperate account. I have at least two but I never really use the other one. I only have it in case my first account is stolen. I have all my emails and passwords saved. Maybe you should do the same

Why this is not their problem if their platform compromised and people can link any email to any account without prompt from owner of email address. So i cant create my steam account with my email cuz my email linked to other account even after steam confirm that they deleted my email from other account. They even dont know how is it possible and just close issue.

76561198763659236 21 小时以前

引用自 Trunk Muffin：
Steam support has rules and sticks to them??? Worst support evar! /s

Nice steam rule "we dont know how to fix our fault, so we just close issue"

Wolfpig 21 小时以前

引用自 11111111：
引用自 Leader of the Zakonistians：
If you have an email in use, that's not their problem. You are responsible to make sure you use an email that's not in use. If you have multiple accounts, they all need a sperate account. I have at least two but I never really use the other one. I only have it in case my first account is stolen. I have all my emails and passwords saved. Maybe you should do the same
Why this is not their problem if their platform compromised and people can link any email to any account without prompt from owner of email address.

Why do you think it would be compromised?

just a thought, but dependend on your Mail Provider maybe someone used the exact same Mail in the past and deleted that account.
Most Mail Services only Block the Reuse of the same Adress for 6 months before someone could use that again (at least in the past, but would think it is still the case).

And if you already have an account with which you post here which mail is that using?

AmsterdamHeavy 21 小时以前

This is not a Steam issue. This is a YOU issue. YOU sort out your email issues. It doesnt take a great leap to come to the conclusion that it is YOU that created the other account.

DasKippa 19 小时以前

引用自 11111111：
引用自 Leader of the Zakonistians：
If you have an email in use, that's not their problem. You are responsible to make sure you use an email that's not in use. If you have multiple accounts, they all need a sperate account. I have at least two but I never really use the other one. I only have it in case my first account is stolen. I have all my emails and passwords saved. Maybe you should do the same
Why this is not their problem if their platform compromised and people can link any email to any account without prompt from owner of email address. So i cant create my steam account with my email cuz my email linked to other account even after steam confirm that they deleted my email from other account. They even dont know how is it possible and just close issue.

lol genius Steam isn't compromised.. .. you are. You have to verify an Email for it to be linked . Thats a you problem not a Steam problem.

最后由 DasKippa 编辑于; 19 小时以前

asarokk 18 小时以前

No one can set up an account without verifying the email address and without access to said email. The Steam client is not able to tell whether or not the rightful owner of the email address is the one setting up the account. Maybe OP set up a Steam account before, and just forgot about it?

Regardless of platforms, it's the user who is responsible for maintaining their account, login credentials and keeping it secure.

Not sure what OP is so upset about. He could've followed the account recovery process, since it was attached to his account. And even then, it wouldn't have stopped him from making a new account. After verifying your email, after Steam's "Email in use" notice, you can still make a new separate account by clicking "continue".