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newalienfromla 11 月 15 日 下午 1:38
Steam Quality control department
I want to start this discussion with a little background, a history of technically unsuccessful products using the example of Dark Souls Prepare to die edition, which was released back in 2012 and at that time launched a new era and a new genre in the gaming industry. As impressive as this game was in terms of mechanics and plot presentation, it was just as impressively problematic in terms of technology. Technically, the game could only produce 720p and 30 frames per second with problematic control via keyboard and mouse... My God, it was unrealistically bad. But thanks to an enthusiast, the problem with the expansion and frame rate was fixed, and mouse control was also fixed using the DsFix mod. That is, it was possible for the developers to fix it and release a really high-quality product instead of throwing their broken creation into the Steam store.

If you carefully read the Steam subscription rules, namely point 7: " TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VALVE AND ITS AFFILIATES AND SERVICE PROVIDERS EXPRESSLY DISCLAIM (I) ANY WARRANTY FOR STEAM, THE CONTENT AND SERVICES, AND THE SUBSCRIPTIONS, AND (II) ANY COMMON LAW DUTIES WITH REGARD TO STEAM, THE CONTENT AND SERVICES, AND THE SUBSCRIPTIONS, INCLUDING DUTIES OF LACK OF NEGLIGENCE AND LACK OF WORKMANLIKE EFFORT. STEAM, THE CONTENT AND SERVICES, THE SUBSCRIPTIONS, AND ANY INFORMATION AVAILABLE IN CONNECTION THEREWITH ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, "WITH ALL FAULTS" AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT." we accept the product as it is, even if it is unoptimized, broken, or does not work correctly. So I understand that there is a possibility of a refund if this product does not work properly, but still...

And here I want to get to the essence of my discussion, namely: - Does Steam need a quality control department?. A department that will analyze and test products and their compliance with certain criteria: optimization, bugs, etc. Given the latest news about the release of new devices, in particular a game console, I would like the company to pay more attention to the products that it places and sells on this platform and so that players can be sure that there are those who monitor and care about ensuring that we can enjoy the purchased game and not the bitter aftertaste of disappointment from a "problematic" release.

Thank you all for your attention! :er_uwu::er_heart:
最后由 newalienfromla 编辑于; 11 月 15 日 下午 1:40
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正在显示第 1 - 15 条，共 115 条留言
datCookie 11 月 15 日 下午 1:41 
If the product is not theirs, they do not need a quality control department
#1
newalienfromla 11 月 15 日 下午 1:43 
引用自 datCookie：
If the product is not theirs, they do not need a quality control department
they could monitor the quality of products before publishing them in their store:melthink:
#2
fluxtorrent 11 月 15 日 下午 1:46 
引用自 newalienfromla：
引用自 datCookie：
If the product is not theirs, they do not need a quality control department
they could monitor the quality of products before publishing them in their store:melthink:
Do you expect walmart to do that as well?
#3
datCookie 11 月 15 日 下午 1:47 
引用自 newalienfromla：
引用自 datCookie：
If the product is not theirs, they do not need a quality control department
they could monitor the quality of products before publishing them in their store:melthink:

It's not their job to do that. They just need to ensure that the products wanting to come onto their store are legal and do not contain malware. They've already got their own criteria for what content products cannot have.

If it's not their game, it's not their place to determine what "quality" is.
#4
Kargor 11 月 15 日 下午 1:51 
引用自 newalienfromla：
引用自 datCookie：
If the product is not theirs, they do not need a quality control department
they could monitor the quality of products before publishing them in their store:melthink:

They could. I'm not entirely sure whether this would be a positive, though -- having a gatekeeper that controls access to the store, whether it's called "quality" or something else, always has the risk of being biased towards something that somebody in that department likes, and being biased against stuff that somebody in that department doesn't like.

Instead, they just accept (almost) everything. If a game sucks then it will have bad sales, negative reviews, and -- as far as I know -- generally stay at low-ish visibility on the store because of that. As such, they are basically hoping that the free market will fix quality issues.
#5
newalienfromla 11 月 15 日 下午 1:54 
引用自 datCookie：
引用自 newalienfromla：
they could monitor the quality of products before publishing them in their store:melthink:

It's not their job to do that. They just need to ensure that the products wanting to come onto their store are legal and do not contain malware. They've already got their own criteria for what content products cannot have.

If it's not their game, it's not their place to determine what "quality" is.
They can tell developers that their product is not optimized enough and that they need to fix it before releasing it. This is taking care of the players they then sell the games to.:melthink:
#6
datCookie 11 月 15 日 下午 1:56 
引用自 newalienfromla：
引用自 datCookie：

It's not their job to do that. They just need to ensure that the products wanting to come onto their store are legal and do not contain malware. They've already got their own criteria for what content products cannot have.

If it's not their game, it's not their place to determine what "quality" is.
They can tell developers that their product is not optimized enough and that they need to fix it before releasing it. This is taking care of the players they then sell the games to.:melthink:

Optimisation is dependent on the system specs and sometimes software of the PC a player is on. This is why there's no filter on the store page based on system requirements, because they'll never be accurate. A person might have a system that is below the minimum requirements, yet can still play, whilst a person who meets the requirements might have issues for other unknown reasons.

So again, Valve cannot and most certainly will not be the judge of quality and performance of games on the store that aren't theirs.
#7
newalienfromla 11 月 15 日 下午 1:59 
引用自 Kargor：
引用自 newalienfromla：
they could monitor the quality of products before publishing them in their store:melthink:

They could. I'm not entirely sure whether this would be a positive, though -- having a gatekeeper that controls access to the store, whether it's called "quality" or something else, always has the risk of being biased towards something that somebody in that department likes, and being biased against stuff that somebody in that department doesn't like.

Instead, they just accept (almost) everything. If a game sucks then it will have bad sales, negative reviews, and -- as far as I know -- generally stay at low-ish visibility on the store because of that. As such, they are basically hoping that the free market will fix quality issues.
There are games that have been released on both PC and Game Consoles, but for some reason the optimization on PC leaves much to be desired. In my opinion, this is because they will be published anyway, even in a bad state and without optimization. That is why developers primarily pay attention to consoles :zageyes:
#8
newalienfromla 11 月 15 日 下午 2:04 
引用自 datCookie：
引用自 newalienfromla：
They can tell developers that their product is not optimized enough and that they need to fix it before releasing it. This is taking care of the players they then sell the games to.:melthink:

Optimisation is dependent on the system specs and sometimes software of the PC a player is on. This is why there's no filter on the store page based on system requirements, because they'll never be accurate. A person might have a system that is below the minimum requirements, yet can still play, whilst a person who meets the requirements might have issues for other unknown reasons.

So again, Valve cannot and most certainly will not be the judge of quality and performance of games on the store that aren't theirs.
You are talking about abstract things... I am talking about specific cases. Even if players have 9800x3D and 4080 it does not save them from problems in the game
#9
datCookie 11 月 15 日 下午 2:12 
引用自 newalienfromla：
引用自 datCookie：

Optimisation is dependent on the system specs and sometimes software of the PC a player is on. This is why there's no filter on the store page based on system requirements, because they'll never be accurate. A person might have a system that is below the minimum requirements, yet can still play, whilst a person who meets the requirements might have issues for other unknown reasons.

So again, Valve cannot and most certainly will not be the judge of quality and performance of games on the store that aren't theirs.
You are talking about abstract things... I am talking about specific cases. Even if players have 9800x3D and 4080 it does not save them from problems in the game

Yes, people with higher specs that the requirements can still have issues. Do you expect developers to have their game optimised for every hardware configuration and every piece of software that a person might have on their computer? The answer is no.

Valve cannot be the judge of this.

Keep in mind that these problems solve themselves, with poor reviews, fewer sales, etc. It's how the free market works.
#10
newalienfromla 11 月 15 日 下午 2:17 
引用自 datCookie：
引用自 newalienfromla：
You are talking about abstract things... I am talking about specific cases. Even if players have 9800x3D and 4080 it does not save them from problems in the game

Yes, people with higher specs that the requirements can still have issues. Do you expect developers to have their game optimised for every hardware configuration and every piece of software that a person might have on their computer? The answer is no.

Valve cannot be the judge of this.

Keep in mind that these problems solve themselves, with poor reviews, fewer sales, etc. It's how the free market works.
Are you a developer? Car manufacturers don't release cars with non-working brakes with the argument "if they don't like it, don't buy it"; tire manufacturers don't say that you can only drive them on asphalt or concrete... You have a poor idea or no idea at all about the quality of products...

Keep that in mind :zaglol:
#11
fluxtorrent 11 月 15 日 下午 2:21 
引用自 newalienfromla：
引用自 datCookie：

Yes, people with higher specs that the requirements can still have issues. Do you expect developers to have their game optimised for every hardware configuration and every piece of software that a person might have on their computer? The answer is no.

Valve cannot be the judge of this.

Keep in mind that these problems solve themselves, with poor reviews, fewer sales, etc. It's how the free market works.
Are you a developer? Car manufacturers don't release cars with non-working brakes with the argument "if they don't like it, don't buy it"; tire manufacturers don't say that you can only drive them on asphalt or concrete... You have a poor idea or no idea at all about the quality of products...

Keep that in mind :zaglol:
And car salespeople aren't responsible for the quality control of the ones they sell
#12
datCookie 11 月 15 日 下午 2:21 
引用自 newalienfromla：
Are you a developer? Car manufacturers don't release cars with non-working brakes with the argument "if they don't like it, don't buy it"; tire manufacturers don't say that you can only drive them on asphalt or concrete... You have a poor idea or no idea at all about the quality of products...

Keep that in mind :zaglol:

Car brakes function exactly the same, no matter the type of car they're in. The quality of the brakes is not dependent on the configuration of the car.

And yes, tyres do actually come in different types, like seasons, off-road, all terrain, etc.

All of which is irrelevant, because there's no comparison between the quality of a car and the quality of a video game...
#13
ペンギン 11 月 15 日 下午 2:32 
引用自 newalienfromla：
Does Steam need a quality control department?
Their (Valve Corporation) sole task is to protect customers (i.e., us) by ensuring that no malware-infected, invasive data-mining products or other dangers appear on this platform. It is also their job to shut down products that no longer work but are still being resold, thereby supporting commercial fraud.

But they can't even manage that. Demanding more even though the basics aren't even right... is somehow wrong. The only point i agree with, is that Valve should be placed under supervision, along with severe penalties.
最后由 ペンギン 编辑于; 11 月 15 日 下午 2:42
#14
newalienfromla 11 月 15 日 下午 2:33 
引用自 datCookie：
引用自 newalienfromla：
Are you a developer? Car manufacturers don't release cars with non-working brakes with the argument "if they don't like it, don't buy it"; tire manufacturers don't say that you can only drive them on asphalt or concrete... You have a poor idea or no idea at all about the quality of products...

Keep that in mind :zaglol:

Car brakes function exactly the same, no matter the type of car they're in. The quality of the brakes is not dependent on the configuration of the car.

And yes, tyres do actually come in different types, like seasons, off-road, all terrain, etc.

All of which is irrelevant, because there's no comparison between the quality of a car and the quality of a video game...
The more I read your posts, the more I'm convinced that you're a game developer. If your car's engine overheats, if its brakes don't work well, if it's unstable on the road, then the owner shouldn't be dealing with this, it should be done by the manufacturer and the control department before selling you this car. There's no need to twist and bring unnecessary analogies about tires for different seasons... I can have an AMD or Nvidia video card, an Intel or AMD processor, the developer's task is to optimize it and release a quality product, and if this doesn't happen, then we need a department that would say "we're sorry but we can't publish your game in this condition":zageyes:
#15
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