Help accessing 9yo account :: Steam Discussions

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hotshootahhotshootah91 11 月 2 日上午 12:45

Help accessing 9yo account

I no longer have access to the email or phone number on this account, however i know the number, password, email, address all associated with this account.

Ive tried contacting steam, and they keep asking for steam gift codes i used 9+ years ago as verification. I keep saying I have no clue as it was so long ago, but I get the same automatic response of needing the gift codes.

Any else had a situation like this and been able to get through? Thanks!

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正在显示第 1 - 14 条，共 14 条留言

datCookie 11 月 2 日上午 12:47

If you can't provide the information Steam Support are asking for, then you won't be able to access your account.

hotshootahhotshootah91 11 月 2 日上午 12:49

引用自 datCookie：
If you can't provide the information Steam Support are asking for, then you won't be able to access your account.

who the hell keeps a record of their steam gift cards, yet alone ones from 9 years ago tho?

Chika Ogiue 11 月 2 日上午 1:03

引用自 hotshootahhotshootah91：
who the hell keeps a record of their steam gift cards, yet alone ones from 9 years ago tho?

Someone who needs them to prove ownership of their account. Which is going to be the case if you didn't use another payment method or used any other CD key to activate a game (like the original retail release of Half Life 2).

hotshootahhotshootah91 11 月 2 日上午 1:06

引用自 Chika Ogiue：
引用自 hotshootahhotshootah91：
who the hell keeps a record of their steam gift cards, yet alone ones from 9 years ago tho?

Someone who needs them to prove ownership of their account. Which is going to be the case if you didn't use another payment method or used any other CD key to activate a game (like the original retail release of Half Life 2).

well 12 year old me should have known to keep his 20 dollar steam gift card

Chika Ogiue 11 月 2 日上午 1:17

引用自 hotshootahhotshootah91：
well 12 year old me should have known to keep his 20 dollar steam gift card

12 year old you shouldn't have been on Steam in the first place.

Right from the agreement you obviously didn't read:

Steam is not intended for children under 13

hotshootahhotshootah91 11 月 2 日上午 1:34

引用自 Chika Ogiue：
引用自 hotshootahhotshootah91：
well 12 year old me should have known to keep his 20 dollar steam gift card

12 year old you shouldn't have been on Steam in the first place.

Right from the agreement you obviously didn't read:

Steam is not intended for children under 13

thankyou chika ogiue, i appreciate your comment

76561197960377633 11 月 2 日上午 1:38

I watched a video on YouTube where someone channels their inner self and discovered they were they smartest baby of 1996. Maybe that helps

hotshootahhotshootah91 11 月 2 日上午 1:14

引用自 mare：
I watched a video on YouTube where someone channels their inner self and discovered they were they smartest baby of 1996. Maybe that helps

i must have missed that video

Wolfpig 11 月 2 日上午 1:25

引用自 Chika Ogiue：
引用自 hotshootahhotshootah91：
well 12 year old me should have known to keep his 20 dollar steam gift card

12 year old you shouldn't have been on Steam in the first place.

Right from the agreement you obviously didn't read:

Steam is not intended for children under 13

The only reason they have that is to avoid getting refund requests in mass, as they would to revert every single transaction if the parents did not allow those (in fact, depending om country that can also be the case until they reached the legal adult age).

BTW: As far as i know it is nowhere mentioned before you have such a case that you should keep those pieces of paper.....so in theory that would open up the way for some legal cases.....

最后由 Wolfpig 编辑于; 11 月 2 日上午 1:26

Chika Ogiue 11 月 2 日上午 2:08

引用自 Wolfpig：
The only reason they have that is to avoid getting refund requests in mass

No. The reason they have that is COPPA. Every individual violation of COPPA is a fine of over 10,000 USD. So no site that collects user data allows under 13s, because they don't want to be hit with those fines.

最后由 Chika Ogiue 编辑于; 11 月 2 日上午 2:10

#10

Watermelon {JESUS IS LORD} 11 月 2 日上午 5:26

引用自 Chika Ogiue：
引用自 hotshootahhotshootah91：
well 12 year old me should have known to keep his 20 dollar steam gift card

12 year old you shouldn't have been on Steam in the first place.

Right from the agreement you obviously didn't read:

Steam is not intended for children under 13

hey i was 17 in 2005 when i made my account i dont think thats too young

#11

Watermelon {JESUS IS LORD} 11 月 2 日上午 5:27

i was 11 when playing on World Opponent Network, lol.

#12

Chika Ogiue 11 月 2 日上午 6:12

引用自 Watermelon {JESUS IS LORD}：
hey i was 17 in 2005 when i made my account i dont think thats too young

Doesn't matter what you think. COPPA is an enacted law that carries severe fines. This is why Valve will instantly ban any account of any user that claims to be under the age of 13 if they have no information to the contrary.

https://en.wikipedia.org/wiki/Children%27s_Online_Privacy_Protection_Act

Will give you more information as well as some of the fines that have been levied.

#13