Your account was hijacked because you gave away the account login information somewhere. Any wallet funds or items will not be returned as you are responsible for the security of your account and any actions on it.

steam客服才是盗号者最大的保护伞

So.

They were able to guess your Steam account email?
They were able to guess your Steam password?
They were also able to guess yourr Steam Guard codes that change every 30 seconds?

No. You gave them this information and that is how they were able to access your account.

引用自 556：

steam客服才是盗号者最大的保护伞

Incorrect. Take better care of your account next time.

引用自 C²C^Guyver |NZB|：

So.

They were able to guess your Steam account email?
They were able to guess your Steam password?
They were also able to guess yourr Steam Guard codes that change every 30 seconds?

No. You gave them this information and that is how they were able to access your account.

然而我没有在这个过程中有任何账号信息的操作

引用自 C²C^Guyver |NZB|：

So.

They were able to guess your Steam account email?
They were able to guess your Steam password?
They were also able to guess yourr Steam Guard codes that change every 30 seconds?

No. You gave them this information and that is how they were able to access your account.

我曾经也是觉得不要透露任何账号信息就能避免这种事的发生，但是亲身经历之后才知道这种事有多匪夷所思

引用自 C²C^Guyver |NZB|：

引用自 556：

steam客服才是盗号者最大的保护伞

Incorrect. Take better care of your account next time.

那么为什么在证据确凿的情况下steam不归还对方的非法所得，哪怕是封禁账号处罚

引用自 556：

引用自 C²C^Guyver |NZB|：

So.

They were able to guess your Steam account email?
They were able to guess your Steam password?
They were also able to guess yourr Steam Guard codes that change every 30 seconds?

No. You gave them this information and that is how they were able to access your account.

然而我没有在这个过程中有任何账号信息的操作

You gave them the account information somewhere. It's the only way that this happens.

引用自 556：

引用自 C²C^Guyver |NZB|：

Incorrect. Take better care of your account next time.

那么为什么在证据确凿的情况下steam不归还对方的非法所得，哪怕是封禁账号处罚

Because it devalues other items on the market. Why should my items lose value because valve has to duplicate and return your items because you cannot take care of your account properly?

They stopped returning items in 2015 and that is the reason. It hurts the market.. Learn to take your account security more seriously next time.

引用自 C²C^Guyver |NZB|：

引用自 556：

那么为什么在证据确凿的情况下steam不归还对方的非法所得，哪怕是封禁账号处罚

Because it devalues other items on the market. Why should my items lose value because valve has to duplicate and return your items because you cannot take care of your account properly?

They stopped returning items in 2015 and that is the reason. It hurts to mark it. Learn to take your account security more seriously next time.

交易完成到提起申诉不到24小时，余额都没到账为什么不退回，市场交易余额到账冷却期有起到作用吗？steam的异常登录拦截有起到作用吗？我自己令牌地址ip对不上电脑地址都登不上去，盗号的却登上去了，steam一不拦截罪款，二不严惩罪犯，这就是一个全球最大游戏平台的作风吗

引用自 C²C^Guyver |NZB|：

Your account was hijacked because you gave away the account login information somewhere. Any wallet funds or items will not be returned as you are responsible for the security of your account and any actions on it.

不退回全额那就退剩余赃款

引用自 556：

引用自 C²C^Guyver |NZB|：

Because it devalues other items on the market. Why should my items lose value because valve has to duplicate and return your items because you cannot take care of your account properly?

They stopped returning items in 2015 and that is the reason. It hurts to mark it. Learn to take your account security more seriously next time.

交易完成到提起申诉不到24小时，余额都没到账为什么不退回，市场交易余额到账冷却期有起到作用吗？steam的异常登录拦截有起到作用吗？我自己令牌地址ip对不上电脑地址都登不上去，盗号的却登上去了，steam一不拦截罪款，二不严惩罪犯，这就是一个全球最大游戏平台的作风吗

You will not get anything back. What part of this are you not understanding. Steam Support will not restore anything. They already told you this.

引用自 C²C^Guyver |NZB|：

引用自 556：

steam客服才是盗号者最大的保护伞

Incorrect. Take better care of your account next time.

你的身份是什么？steam的员工还是steam的铁粉？

引用自 556：

引用自 C²C^Guyver |NZB|：

Incorrect. Take better care of your account next time.

你的身份是什么？steam的员工还是steam的铁粉？

https://psteamhelp.yuanyoumao.com/en/faqs/view/3B6E-B322-2400-8D24

Read it

Hijacked. Malware or phishing.

Follow steps 1-6 to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://psteamproxy.yuanyoumao.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://psteamproxy.yuanyoumao.com/twofactor/manage
6. Revoke the API key https://psteamcommunity.yuanyoumao.com/dev/apikey (there should be nothing in the APIKEY)

Regarding items:
https://psteamhelp.yuanyoumao.com/faqs/view/3B6E-B322-2400-8D24