contact steam support:

https://psteamhelp.yuanyoumao.com/en/accountdata


in the client, click on Help, then select steam support, then one of the reasons that is close to what your problem is.

https://psteamhelp.yuanyoumao.com/en/

That's the neat part, you don't. You contact a canned response center.

Example:

https://psteamhelp.yuanyoumao.com/en/wizard/HelpWithGame/?appid=730

"It's not in my library"

引用自 pckirk：

contact steam support:

https://psteamhelp.yuanyoumao.com/en/accountdata


in the client, click on Help, then select steam support, then one of the reasons that is close to what your problem is.

i dont know what the issue is located under is the issue

i tried looking under stolen account and stolen inventory but none of these are actually bringing me to steam support via email

引用自 Lord Leviathan：

引用自 pckirk：

contact steam support:

https://psteamhelp.yuanyoumao.com/en/accountdata


in the client, click on Help, then select steam support, then one of the reasons that is close to what your problem is.

i dont know what the issue is located under is the issue

i tried looking under stolen account and stolen inventory but none of these are actually bringing me to steam support via email

引用自 C²C^Guyver |NZB|：

Example:

https://psteamhelp.yuanyoumao.com/en/wizard/HelpWithGame/?appid=730

"It's not in my library"

There is no email support.

引用自 Lord Leviathan：

how do i get assistance to get this back

If the licence was removed then you restore it via the 'it's not in my library' wizard. If the transaction was reversed then you'll need to check that the person gifting has a refund pending.

引用自 C²C^Guyver |NZB|：

There is no email support.

Hmm, then what is offered?
Phone support?
Live text chat?

Video call support!?

引用自 NakiBest：

引用自 C²C^Guyver |NZB|：

There is no email support.

Hmm, then what is offered?
Phone support?
Live text chat?

Video call support!?

Just regular Steam Support.

引用自 Komarimaru：

引用自 NakiBest：

Hmm, then what is offered?
Phone support?
Live text chat?

Video call support!?

Just regular Steam Support.

Never used it, thus the questions. :)

If it is not email or live chat or video chat, what do they use?
Smoke signals?
Torch lights?

Carrier pigeons or falcons? :)
Or maybe green & red flags, navy style?

i have solved the issue ty for your help

引用自 NakiBest：

引用自 Komarimaru：

Just regular Steam Support.

Never used it, thus the questions. :)

If it is not email or live chat or video chat, what do they use?
Smoke signals?
Torch lights?

Carrier pigeons or falcons? :)
Or maybe green & red flags, navy style?

A website.

For someone who's been here for 20 years and constantly quotes the support website in response to new threads, you sure don't remember it existing, huh.

引用自 Lord Leviathan：

i have solved the issue ty for your help

Well good for you, and good on you. For letting us know.

引用自 Ben Lubar：

引用自 NakiBest：

Never used it, thus the questions. :)

If it is not email or live chat or video chat, what do they use?
Smoke signals?
Torch lights?

Carrier pigeons or falcons? :)
Or maybe green & red flags, navy style?

A website.

For someone who's been here for 20 years and constantly quotes the support website in response to new threads, you sure don't remember it existing, huh.

I am not doing that, you probably got me confused with someone else.
(Yes, this sounds like me, but I am mostly doing that elsewhere, not here.)

Also, I am using the forums actively for only an year, year and half approximately.
(and not 20 years)

(I am indeed a Steam user for over 20 years, but not Steam Communities user for that long.)