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the money is calling [PolioKlan] 10 月 27 日 上午 11:29
no refund on a game that i bought, even tho i played over 2 hours with a family copy before i bought it?
i just bought phasmophobia, so i could have another copy. i played phasmophobia before, about 9 hours. after i bought phasmophobia, the day after started the scream sale where it became on sale, so i thought about refunding it, to get a better deal. i didnt thought that there would be a problem, depending on that i have practicly 0 hours on *my* copy of the game, but apperently the hours played on a copy that i did infact count, so i cant refund it. i think thats pretty stupid.
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space 10 月 27 日 上午 11:30 
hours spent in family shared copies are counted towards the total
#1
the money is calling [PolioKlan] 10 月 27 日 上午 11:31 
yea i figured
#2
Wolf Knight 10 月 27 日 上午 11:31 
do a manual ticket, select the purchase, then select "I have a question" and make your request there. the auto system only looks at total time played
#3
rawWwRrr 10 月 27 日 上午 11:58 
引用自 the money is calling PolioKlan：
i just bought phasmophobia, so i could have another copy. i played phasmophobia before, about 9 hours. after i bought phasmophobia, the day after started the scream sale where it became on sale, so i thought about refunding it, to get a better deal. i didnt thought that there would be a problem, depending on that i have practicly 0 hours on *my* copy of the game, but apperently the hours played on a copy that i did infact count, so i cant refund it. i think thats pretty stupid.
ALL playtime counts.
#4
HEAVY METAL ZOMBIE 10 月 27 日 下午 12:10 
Your favorite group says a plenty
#5
the money is calling [PolioKlan] 10 月 27 日 下午 12:11 
引用自 HEAVY METAL ZOMBIE：
Your favorite group says a plenty
i dont see how is that related :steamhappy:
#6
the money is calling [PolioKlan] 10 月 28 日 上午 1:33 
引用自 Wolf Knight：
do a manual ticket, select the purchase, then select "I have a question" and make your request there. the auto system only looks at total time played
this actually works, thank you so much!
#7
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所有讨论 > Steam 论坛 > Steam Discussions > 主题详情
发帖日期： 10 月 27 日 上午 11:29
回复数： 7
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