How can I get a refund on points? I bought a background but I don't like it. I want another one but I don't have anymore points either

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Ananymous 2020 年 10 月 31 日上午 1:31

How can I get a refund on points? I bought a background but I don't like it. I want another one but I don't have anymore points either

It doesn't matter if the already bought background disappears from my inventory.

最后由 Ananymous 编辑于; 2020 年 10 月 31 日上午 1:31

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引用自 JPMcMillen:

Currently the point shop is "All sales final. No refunds or Exchanges".

The only known exception is if you have a recent purchase that you can refund. If you refund a purchase you lose those points you got from that purchase and if you don't have enough to cover it, Steam will return shop items starting with the most recent till there's enough to cover the point deficit.

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MadBone12 2020 年 10 月 31 日上午 1:35

You can't. Items bought with points are non-refundable.

该讨论串的作者已表示此帖子解答了原先的主题。

JPMcMillen 2020 年 10 月 31 日上午 1:38

Jaunitta 🌸 2020 年 10 月 31 日上午 1:43

Only games are refunded and if any points came with it they are also refunded.
Profile backgrounds purchased from the points store are perminent.
Check the point Store How Points Work section.

BINMOB 2021 年 10 月 18 日下午 7:25

This is not fair because I mistakenly bought a mini profile background and now we need to be able to refund it. Why Steam does not add this feature

Zekiran 2021 年 10 月 18 日下午 7:26

引用自 Binmob：
This is not fair because I mistakenly bought a mini profile background and now we need to be able to refund it. Why Steam does not add this feature

You're given ample opportunity to NOT buy that thing on the system page.

Points are fleeting. Learn to enjoy your mini.

Nx Machina 2021 年 10 月 18 日下午 9:08

引用自 Binmob：
This is not fair because I mistakenly bought a mini profile background and now we need to be able to refund it. Why Steam does not add this feature

You have to CONFIRM you want it before getting it.

最后由 Nx Machina 编辑于; 2021 年 10 月 18 日下午 9:09

Crystal Sharrd 2021 年 12 月 31 日下午 6:11

The only time I've seen/heard about a Steam Points Shop purchase being refunded was because the developers changed what it looked like.

богатый 2022 年 6 月 20 日上午 6:07

引用自 Binmob：
This is not fair because I mistakenly bought a mini profile background and now we need to be able to refund it. Why Steam does not add this feature

Probably to stop users from just changing their backgrounds to something else whenever they want to

kakashi 2023 年 1 月 26 日上午 3:27

Overpriced and I spent many points when game profiles weren't introduced, now they just lie around, if not refund, they should let us exchange them. Limiting the number of times you are able to do it per profile would fix the problem too

最后由 kakashi 编辑于; 2023 年 1 月 26 日上午 3:28

@yotavares 2023 年 2 月 2 日上午 3:57

And i got scammed on 2.100 point's, this is stupid for not being able to have a refund...

#10

Diviant 2023 年 6 月 8 日上午 8:02

Sucks there is no confirmation wish i accidentally clicked on a cooler profile but was unlucky to have clicked the boring resident evil profile🤮

#11

Com Nguoi 2023 年 6 月 8 日上午 10:05

I wish Steam allows people to refund awards as well, people keep giving me Jester awards on my profile when I made a thread asking for help on how to deal with it.

#12

Zecchan 2023 年 6 月 8 日下午 2:48

Unfortunately, it cannot be returned.

In the past, I've purchased an avatar frame that looked good and was disappointingly disappointing.
I would like you to be able to return the item within 2 hours or within 2 weeks after redeeming it, just like returning a game.
Mini-profiles, avatar frames, moving profile backgrounds, etc. require high points, so the mental shock of failure is great.

#13