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怒之铁拳4 > Technical Issues > 主题详情
bazzerker35s 2021 年 7 月 21 日 下午 12:50
Streets of Rage 4 Keeps Crashing On Me When Playing Story Mode
Im playing Streets of Rage 4 and im in the Cargo ship stage. It always keeps crashing on that stage for some strange reason, each time I try playing through it. I just recently purchased the game with the DLC update. I don't know if the game has bugs, but I uninstalled the game and I will re-download the game and see if it does it again.
此应用的一名开发者已标记一个回帖作为该主题的解答。
点击这里跳转至那一条帖子。
引用自 SuTheNinja:
Hi there!

Thank you for reporting this! Some players reported some crashes but it rarely happens when playing story mode. I'll pass it on to the development team so they can start to investigate and see what may cause this issue. In the meantime, can you answer the following questions, please?

1) Have you tried to verify the integrity of the game files?
2) What OS is running on your pc? Is your Windows up to date?
3) Did you get an error message when the game crashed?
4) Are your drivers up to date?
5) Did you check if your antivirus isn't conflicting with the launch of the game?
6 Can you send us your dxdiag via wetransfer? Just copy/paste the transfer link to your next answer so we can upload it on our side and take a look at it.
7) Do you experience crashes on other game modes?

Regarding the pausing issue, the development team is already on it and doing their best to find a fix and update the game accordingly.

Thanks in advance!
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bazzerker35s 2021 年 7 月 21 日 下午 5:53 
Apparently Streets of Rage 4 is working for me now, I re-downloaded the game and it works flawlessly.
#1
bazzerker35s 2021 年 7 月 21 日 下午 6:21 
Actually forget it, im still getting the same issue. Im using my XBOX One controller and it's pausing and crashing. Can you please fix these bugs, it's irritating having the game to crash this much. I love this game and I want to keep playing it without it crashing.
#2
此应用的一名开发者已表示此帖子解答了原先的主题。
SuTheNinja 2021 年 7 月 22 日 上午 1:01 
Hi there!

Thank you for reporting this! Some players reported some crashes but it rarely happens when playing story mode. I'll pass it on to the development team so they can start to investigate and see what may cause this issue. In the meantime, can you answer the following questions, please?

1) Have you tried to verify the integrity of the game files?
2) What OS is running on your pc? Is your Windows up to date?
3) Did you get an error message when the game crashed?
4) Are your drivers up to date?
5) Did you check if your antivirus isn't conflicting with the launch of the game?
6 Can you send us your dxdiag via wetransfer? Just copy/paste the transfer link to your next answer so we can upload it on our side and take a look at it.
7) Do you experience crashes on other game modes?

Regarding the pausing issue, the development team is already on it and doing their best to find a fix and update the game accordingly.

Thanks in advance!
最后由 SuTheNinja 编辑于; 2021 年 7 月 22 日 上午 1:23
#3
bazzerker35s 2021 年 7 月 22 日 下午 1:15 
引用自 Alèd：
Hi there!

Thank you for reporting this! Some players reported some crashes but it rarely happens when playing story mode. I'll pass it on to the development team so they can start to investigate and see what may cause this issue. In the meantime, can you answer the following questions, please?

1) Have you tried to verify the integrity of the game files?
2) What OS is running on your pc? Is your Windows up to date?
3) Did you get an error message when the game crashed?
4) Are your drivers up to date?
5) Did you check if your antivirus isn't conflicting with the launch of the game?
6 Can you send us your dxdiag via wetransfer? Just copy/paste the transfer link to your next answer so we can upload it on our side and take a look at it.
7) Do you experience crashes on other game modes?

Regarding the pausing issue, the development team is already on it and doing their best to find a fix and update the game accordingly.

Thanks in advance!

No I don't receive any problem with the other games that I have purchased on Steam, because yesterday I even purchased Middle-Earth Shadows of Mordor and it was running perfectly. It was mostly with Streets of Rage 4, but however, I did change my controller from a XBOX One to a wired PS4 controller, which it never crashed when I was using it, it was only happening with my XBOX One controller.
Plus I always keep my computer up to date before I do anything, I just look to see what needs to be updated and update it.
The game just pauses and crashes, that's all I know when I played Streets of Rage 4 with my XBOX One controller. But I shouldn't say anything so soon about not crashing when using my PS4 controller, it may pause and crash too when I least expect it, which I hope it doesn't.
#4
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怒之铁拳4 > Technical Issues > 主题详情
发帖日期： 2021 年 7 月 21 日 下午 12:50
回复数： 4

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