Reynard

Reynard

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Harg 8. aug. 2019 kl. 3:11
Unresponsive black screen, can't play the game
When I start up the game I get the splash screens with various company logos, unity etc. Then the screen goes black and nothing happens. It just stays black and if I click/press anything, windows asks if I wanna kill the program because it's not responding. Can't find anyone else with this issue.
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Fifi  [udvikler] 9. aug. 2019 kl. 0:28 
Sorry to hear that. No one reported this issue before. If you're using antivirus software could you try adding reynard as "allowed" applications / games. I know that some people experienced problems with antivirus before, but in their case the keyboard was unresponsive. If this won't work could you please let me know more about your system? Which OS are you using? Looking forward for your answer and again, sorry to hear that you're encountering these issues.
Harg 9. aug. 2019 kl. 7:48 
I'm using Windows 10 (64-bit) and I haven't installed any antivirus software. I didn't get any kind of notice from windows defender either.
Fifi  [udvikler] 11. aug. 2019 kl. 0:20 
Have you tried updating your graphics driver?
Harg 11. aug. 2019 kl. 7:30 
I had windows attempt to find a newer driver and it said it was already up to date. I tried opening the game again to see if something had changed, and it seemed to work fine. I got to the menu screen, which I had never seen before. So I assumed that something had actually changed with the attempted update. I then closed the game to start it up again and make sure this wasn't a fluke.

It was a fluke. I tried about three more times and can't get it to work again, back to unresponsive black screen after the unity logo :P

I guess it's worth noting also that there's not any sound when the black screen comes up. I can't hear the menu music.
Sidst redigeret af Harg; 11. aug. 2019 kl. 7:31
Fifi  [udvikler] 12. aug. 2019 kl. 4:08 
Hey Haughinghton. Could you please send me the contents of: C:\Users\YourUserName\AppData\LocalLow\Hyper Fox Studios\Reynard\output_log via https://hyperfoxstudios.com/contact-us/
Harg 12. aug. 2019 kl. 8:57 
Sent
Fifi  [udvikler] 12. aug. 2019 kl. 23:47 
Thank you. I was digging around if people had similiar problems with other games made with unity3d and I have found this thread: https://psteamcommunity.yuanyoumao.com/discussions/forum/1/1480982971174752598/ Could you try to dp what user "EvilBro" did with the nvidia's control panel?


"I went into Nvidia Control Panel. This is where I changed "Aspect ratio" to "No scaling" on the Adjust desktop size and position page (with "perform scaling on Display"). Suddenly everything was okay again."
Harg 14. aug. 2019 kl. 7:24 
I tried this and then launched the game several times. Seems to have about a 50% success rate for getting to the main menu. I don't know if this is an improvement or if I was just unlucky when I tried before, since there was one time that it worked previously.
Sidst redigeret af Harg; 14. aug. 2019 kl. 7:25
CaptHardship 18. sep. 2019 kl. 17:23 
Same for me. It was not ever working before the suggested fix. After the fix sometimes it works and sometimes not.
level94836 13. feb. 2020 kl. 7:20 
Please fix this issue! i only have a partial success rate in launching the game and i tried everything said in here as well!
CharSiuBao 28. dec. 2021 kl. 16:52 
I'm also having this issue and I've tried launching it maybe 5x. I don't have the Nvidia control panel installed because it broke other things on my computer (like sound) until I uninstalled it. Would love to try out the game, but it's unplayable right now.
SandwichGhost 7. juni 2022 kl. 21:55 
I am also having the same problem with the game not launching.
Really very pro 3. sep. 2022 kl. 4:54 
i am also having this exact same issue... please fix it
Sidst redigeret af Really very pro; 3. sep. 2022 kl. 5:19
Harg 3. sep. 2022 kl. 7:44 
Oprindeligt skrevet af rocketfire286:
i am also having this exact same issue... please fix it
It's been years, just refund the game and save yourself the aggravation tbh
mrdramcharger 13. okt. 2022 kl. 13:21 
I just bought this game and spent the last couple days playing. It's been crashing on and off along with improbable startup. Sometimes it works fine for a bit but will randomly crash after I die and go to restart, or when it goes from one screen panel to the next, occasional opening of menu. When I try and restart I get the black screen at load up and have to close everything down and restart computer for it to occasionally work. I really sucks having to restart and loose progress constantly to glitchy crashing. Wish there was a back up save file to save progress for when this kind of thing happens, I get that it is a dungeon game and it's about seeing how far you can go but the crashes make progressing difficult on runs. I still love this game, would love to see more from it. Definitely has that Pixel Dungeon vibe and I love playing it.

Windows 10 Pro, AMD 5600, 16 gigs ram, GTX 3600 FTW

Please fix and continue updating the game
Any chance on getting a Guild for the game also telling what everything is? Recipes/Mixing
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