annoying crash :: Helium Rain Bug reports

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nebiyuwm 2018 年 2 月 1 日下午 2:23

annoying crash

game keeps crashing every time i try to travel to another sector. To be more exact, it happens when i press travel.

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正在显示第 1 - 5 条，共 5 条留言

Stranger

2018 年 2 月 2 日上午 12:29

Please report the crash at http://dev.helium-rain.com. We'll investigate.

nebiyuwm 2018 年 2 月 2 日下午 7:06

I have registered at that site already, but do not know how to use the site to report this crash.

Stranger

2018 年 2 月 4 日上午 12:59

Here is the detailed procedure to report an issue.

Please make sure you save and exit the game at a state where the issue happens (for example, if you know the game will crash on the next day)
Register as a new member at http://dev.helium-rain.com (you did this already). There is also a small guide on the left side of that page with some information.
Go to this page[dev.helium-rain.com] to report a new issue. Include a clear title, and information on what happens. Please give us all you know :)
The more information, the better. There should be a "Files" section at the bottom of the form to add data files from your machine. We're going to add the save file and the crash report file.
Saves are located in "C:\Users<your-user-name>\AppData\Local\HeliumRain\Saved\SaveGames". Please attach the .JSON file for your save.
For crash reports, please attach the crash dump. Crash dumps are located in "C:\Users<your-user-name>\AppData\Local\HeliumRain\Saved\Crashes". You will find a directory named UE4CC-Windows-XXXXXX. Please attach UE4Minidump.dmp. If you have multiple directories, you can zip all of them and provide us that.
You can submit the report now ! You can always comment and add new files after reporting, and we usually discuss a bit when we need more information.

Please tell me if any of this is unclear. Good luck !