Helium Rain

Helium Rain

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76561198062259956 2017 年 9 月 3 日 下午 12:26
Saved games getting lost/deleted
I'm on Arch Linux 64 bit. With the most recent patch, my save slot #2 got deleted. Actually, this is the second time this has happened, I don't remember if the first time was after a patch or not -- and oddly, both times, save slot #1 was unaffected. Fortunately I'm not too put out as I'll just start a new run to test out the new features :)

I know this isn't much to go on, but I'll be happy to provide whatever additional info may be needed to help track this down.
最后由 76561198062259956 编辑于; 2017 年 9 月 3 日 下午 12:27
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Stranger 2017 年 9 月 3 日 下午 12:30 
Hi ! This is a strange issue. Are you starting the game from Steam ? Helium Rain uses Steam Cloud, if you let that enabled, it's a possible way to lose progress (by playing offline, then with Steam).
76561198062259956 2017 年 9 月 3 日 下午 1:15 
Yes, I always start the game from Steam. I'm not sure whether I'm using Steam Cloud or not, but whatever the default setting is on that, I haven't ever changed it.
76561198062259956 2017 年 9 月 3 日 下午 1:21 
As an aside, one possible explanation is that sometimes the game freezes for me and I have to kill it (a separate issue, of course).

In both instances, save #2 was the one I was most recently playing, so it is possible that I killed the game in the course of saving, which somehow corrupted the save in the process of autosave resulting in its deletion (although I always waited at least 30s post-freeze to kill so as to try to avoid this kind of thing).

I don't remember for sure if I killed the game immediately prior to the patch.
Stranger 2017 年 9 月 3 日 下午 1:28 
Really strange. Can you look inside ~/.config/Epic/HeliumRain/Saved/SaveGames and see if a SaveSlotX.json is present for the missing save ?

Could you try with the cloud save off in Steam's settings, and see if you still have the issue ? I don't think we've ever saw something like that happen. If you want to back the saves up, copy the files from the directory above.
76561198062259956 2017 年 9 月 3 日 下午 1:32 
Doh! I started a new game in the save slot, so yes of course there is a file there, but it is for my new game I just started in the same slot, and I doubt there is any way of knowing whether there was before I did so.

For now, then, perhaps I'll inotifywait backup the saves and update if it happens again. And yes, I'll disable cloud save.

If there is some way to enable logging, I could start taking logs also so that I have them to provide if it goes awry again.
最后由 76561198062259956 编辑于; 2017 年 9 月 3 日 下午 1:36
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