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We're sorry to hear you're having this issue with the performance.
We've moved your thread to the report a problem forum so we can offer further support.
So that we can better understand the problem and recommend a solution, we would like to request that you please also send us your DxDiag information via the steps below:
- Hold down the Windows Key and press R
- The Run dialog should appear. Type dxdiag in the available text field.
- Click OK
- Click Save All Information
- Set the Save as type to Text File (*.txt)
- Save the file DxDiag.txt to your Desktop so it is easy to find.
- Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/ or http://pastebin.com/
- Copy the link to your post and paste in your reply
Once we have this information, we will do our best to further assist you in resolving this matter.Regards,
Team17 Support
Apologies, how would I find this info with my Steam Deck?
The game runs great on my PC it's just my SD I'm having this issue
Thank you for your response!
Thank you for your response. It seems that there might have been a misunderstanding on our side.
Let's try to check your game installation to make sure that there are no corrupted files causing the problem and to make sure your game has the latest updates.. To do this:
- Press the Steam Button
- Go to the Library section of Steam Deck
- Select the Game
- Press the three-line button on your Steam Deck
- Select Properties
- Select Local Files
- Select Verify integrity of game files
Then attempt to run the game to see if the issue is resolved.Let us know how this goes.
Regards,
Team17 Support
So I tried this method and the files all seem to be current, the game still has a lag.
I tried uninstalling and installing as well to see if that helped but no luck.
I tried a few other games worried it was the deck but seems to be only this small issue. Once the lag clears the game is beautiful on my OLED
Thank you for your reply.
Can you please try clearing your cache?
To clear the cache on a Steam Deck, switch to Desktop Mode, then open the Steam client and go to Steam > Settings > Downloads > Clear Download Cache.
Then check if the issue persists.
Get back to us when you can!
Regards,
Team17 Support