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Zumid 11 月 6 日 下午 6:27
Matches with friends randomly disconnect mid game
Please help! I haven't had this issue when playing this game in the past but recently I have been having this issue where during a game with friends, 2-3 courses in on average it randomly disconnects and kicks me from the game and gives me this message:

"You have disconnected due to a network error. Check your internet connection and try again."

I have tried numerous steps to fix it on my end and tested multiple theories on what the issue could be. Here are the things that I have done:

-Restarted my router
-Uninstalled and reinstalled the game
-Flushed my DNS Cache
-Changed my regional server within the game
-Tried playing it while not on a discord call to see if it was a bandwidth issue
-Tested my internet speed which was averaging around 20+ mbps
-Looked into my firewall settings and made sure that it was allowed
-Cleared download cache in Steam

At this point I have hit a wall and I am at a complete loss for what could be causing this issue. In other games I play they work perfectly fine online for when getting invited through steam or more internet demanding titles such as FFXIV. The only thing I am limited to for what could be causing this issue is either my ISP or the game servers itself. I don't think it is with my network card for it is receiving network connection properly and can do tasks normally online especially ones that demand more bandwidth, such as streaming shows for example. Maybe it could be an issue with it being blocked in some way? But even so I have been able to play this game in the past with friends with zero issues and it seems to be abrupt in mid game rather than instantaneous. Any help or suggestions would be appreciated for I am completely baffled for what could be causing this.
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Team17_Assist  [开发者] 11 月 7 日 上午 12:34 
Hey Zumid,

We're sorry to hear you're having this issue with disconnections!
Thank you kindly for sharing the steps you've already tried with us - that is very helpful.

Can you please try the steps provided in our help article[support.team17.com] to see if these help at all?

Get back to us when you can!

Regards,
Team17 Support
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