1) Server merged for NA + SA + EU a couple weeks ago. Unless you played on Sea server, this server has been merged with Japan + Korea regions. Your character might be gone by then since imcgames was restoring accounts for any failed transfer.

If you play on NA/SA/EU and wanted to restore y our character, then send a support ticket to imcgames: https://treeofsavior.com/page/support/

They'll response back within 24-48 hours.

As for question #2: Yes

We also have default number of slots for team storage, so you can still use it without having token.

引用自 Nova.Strike.9：

2 easy questions:

1. My characters are gone. lol
Any chance these cane be retrieved or I they gone gone?

2. Is item sharing and more storage still locked behind premium?

Peace :D

Just for your information, they have now classes behind the gacha system. So if you wanna play the new ones, pay alot and maybe you have a chance to get them.