Tom Clancy's The Division

Tom Clancy's The Division

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DavidVC 12 月 10 日 上午 11:04
I have no longer this game?
Hello all!. I play this game long ago, i have a lot of hours, etc... But i just stop play it for over two years or more... Now i return, start ubisfot conect, and... the game its on "inactive games" list, and there is a list of "ready to install games". I dont know what is that so i just try to click the download but... there is no install game button. On "ready to install" there is a install button below the image, but not with the division. I click on the image of the game and there is a text where it say that the game is on steam, but... i remember that i BUY this game on the ubisoft store, not on steam, anyway... i go to steam and... is not here. The steam store say to me to buy the game... In some moment, where i was searching for google any infor, i was closing and opening the window of the ubisoft app, and in saw "you have no longer acces to the game" (or something like that, i have the app in other language). So... what is happening?. I ready in this forum that people still play it. I already uninstall the app and install again, and nothing...
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Saeko 12 月 10 日 上午 11:52 
send a message to steam
TheTertius 12 月 10 日 下午 12:36 
引用自 DavidVC
i remember that i BUY this game on the ubisoft store, not on steam, anyway... i go to steam and... is not here.

If you bought it on Ubi, then you don't have it on Steam... You have to download and start it via Ubi alone.

Steam-Support won't (and can't) help you with this.
最后由 TheTertius 编辑于; 12 月 10 日 下午 12:37
DavidVC 12 月 10 日 下午 1:44 
Well, there is ubisoft support, sorry for the stupid thing to ask here. I send a message to them. Hope they helpme. If i remember it, (because i have bad memory...) i post here the solution... if they solve it...
DavidVC 12 月 11 日 上午 2:31 
Ok... this its stupid... I solve the problem... And it is that... I have the game duplicated... Dont know what the F&%$ is happen, but i found that the game its in me library, seems i miss to see it at first time in the "ready to install games" so at the end of the list, there is the dupe game. That dupe game have same hours i have played, and even the last time i have played, there is one difference (two if count that its on the inactive games list) and its that in the dupe game say "ownd on Steam". As i say i DONT have that game on steam so its... weird... I try today to search for more games to play in ubisoft, because long time no see that library, so i check again and i found the game there... so yes, im blind.
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