Blockstorm
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peevishdave  [开发者] 2014 年 7 月 23 日 上午 10:44
Can't see servers [Fix walkthough]
If you previously used to see the servers list and now the servers list is empty
the reason should one of these:

1) [Windows] On a update, Windows warned you that the executable changed from the last time, but you have not seen this dialog or, worse, you accidentally chose to block it.
To unblock it, open "Control Panel" -> Windows Firewall -> Advanced settings -> Inbound Rules
and remove all "Blockstorm" and "blockstorm.exe" entries.

Then open Blockstorm, enter video settings and check "Windowed Mode".
You should see the dialog that ask you to block Blockstorm or not.


2) You disabled Blockstorm updates on Steam. Please, turn on updates since you could see only up-to-date servers.


3) The download of the list for you was always a problem. In this case, you've a PPPoE internet connection or similar.
Currently, Unity3D (the game engine of Blockstorm) has a problem with these connections. Try to access to the configuration
of your router (using the router guide), and find how to change the MTU value.
Probably, the configured MTU is 1480 or less. If so, change it to 1492.

To simulate, on Windows, a MTU of 1492 and verify that it's working, try this:
- Open the command prompt from the Start menu executing the "cmd" command
- execute the following command: "ping -f -l 1464 system.playblockstorm.com" (without quotes)

4) Verify if your DNS server is working well:
- execute the "cmd" command (from the start menu) or a terminal if you are on linux/OSX
- execute inside the terminal "ping system.playblockstorm.com" and look at the time needed to get a reply. If the time is too high, please change your DNS server to 8.8.8.8.
in Windows 7 is in Control Panel -> Network and Sharing Center -> click on your network name -> Properties -> Internet Protocol Version 4 -> Properties -> use the following DNS addresses


In case any of the previous hints is not working for you,
then we have provided for you a web page that could be used to get the list
and join a server directly from your browser (a dialog from Steam will popup
asking you if you want to run Blockstorm using some special parameters):

http://45.43.194.253/
最后由 peevishdave 编辑于; 2016 年 1 月 2 日 下午 1:17
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davenudel 2014 年 10 月 4 日 下午 12:23 
it doesn't work here.. only sometimes i see servers in the serverlist. habe an o2 Box 6431
peevishdave  [开发者] 2014 年 10 月 4 日 下午 12:58 
Did you find a way to change the MTU on your o2 Box 6431?
davenudel 2014 年 10 月 5 日 上午 2:41 
no, the MTU is 1500. The only way is to buy a new one.
peevishdave  [开发者] 2014 年 10 月 5 日 上午 4:30 
If the router supports a MTU of 1500 probably isn't the router the problem
(maybe just give it a try putting a value of 1492).

EDIT: I updated the first post
最后由 peevishdave 编辑于; 2014 年 10 月 5 日 上午 4:42
trashy 2014 年 10 月 7 日 上午 6:50 
I'm having the same problem however I'm on Linux Mint...and my connection is wireless so it's not PPPoE...
Ah, figured out the problem now...now I need to figure out how to fix it. (It's a little wifi hotspot/router that has a USB connection to my laptop)
最后由 trashy 编辑于; 2014 年 10 月 7 日 上午 6:55
Lilandru 2015 年 4 月 14 日 上午 9:10 
Hi. I am using Linux and I can only see very few servers and many of them are unreachable ("unable to start connection")... I am connected to a router that uses PPPoE for internet access. My ISP only provides PPPoE and I cannot change the MTU value for PPPoE on my router...
peevishdave  [开发者] 2015 年 4 月 14 日 下午 12:15 
Hi Hori, if the PPPoE would be a problem, you wouldn't see the list at all;
Have you problems contacting US and AS servers?
Lilandru 2015 年 4 月 14 日 下午 2:06 
At this moment I see just two non-empty servers (and I can't connect to any of them) and aproximately 10 empty ones, including the official ones (US/AS/EU)

EDIT: One of those servers is called "Demo AS1 2"... am I somehow getting a serverlist for the demo version instead of the real one?
最后由 Lilandru 编辑于; 2015 年 4 月 14 日 下午 2:18
Dea1993 2015 年 4 月 24 日 上午 2:08 
i've the same problem, i'm using archlinug, and i'm using google dns (8.8.8.8) and mtu of 1492 on network manager.

if i execute "ping servers.playblockstorm.com" the server responds ith ping of 100ms (sometimes i've some packet lost)

update of blockstorm are enabled
peevishdave  [开发者] 2015 年 4 月 24 日 上午 2:13 
are you still facing this issue after the update?
Dea1993 2015 年 4 月 24 日 上午 2:17 
引用自 davidebarbieri
are you still facing this issue after the update?
yes i've downloaded testerday the open beta of the game, now i'm running 1.1 version of the game, but i can't find servers, and i can't join in the game of my friends (i see alays "connecting")
peevishdave  [开发者] 2015 年 4 月 24 日 上午 2:25 
could you try to open the list of servers,
then close the game and send me (e.g. via pastebin . com)
the file in ~/.config/unity3d/Indiegala/Blockstorm/Player.log ?
Dea1993 2015 年 4 月 24 日 上午 2:49 
引用自 davidebarbieri
could you try to open the list of servers,
then close the game and send me (e.g. via pastebin . com)
the file in ~/.config/unity3d/Indiegala/Blockstorm/Player.log ?

thanks for support, this is the Player.log


http://pastebin.com/wb57RK86
peevishdave  [开发者] 2015 年 4 月 24 日 上午 7:48 
For the others: I and Dea1993 worked togheter to fix this issue; now it works for him.
最后由 peevishdave 编辑于; 2015 年 4 月 24 日 上午 7:49
Nore 2015 年 4 月 24 日 下午 6:56 
Blockstorm isn't blocked in the firewall, Verified local files and Updates are enabled, was able to play yesterday and am NOT on a PPPOE connection, and finally pinging servers.playblockstorm.com resolves to 151.1.71.85, response time of 186ms average with no drops.

Everything was fine yesterday. Today can't find any servers.
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