TrackMania² Valley

TrackMania² Valley

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Patoum 9 月 2 日 上午 5:37
Valley Key
Hello,

I finally retrieved my old account with Canyon, i reinstalled Maniaplanet and Canyon, but i also wanted to reinstall Valley, because i also retrieved mine from years ago.
I wanted to give it a try, but alas, it won't work because apparently, it's "already used". I suppose it's because it's connected to another account maybe?

Would it be possible to unlink my key from my old account and link o this account in order to have both Canyon and Valley under the same account?
And if not, how can i manage to get my Valley account back? Because i have the key to the game i bought, just not the account informations.

Thanks in advance for a response! Cheers! :steamhappy:

edit : if i could also get my steam version of Stadium on this account, that would be sweet!
最后由 Patoum 编辑于; 9 月 2 日 上午 5:40
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Ubi-Dastan  [开发者] 9 月 8 日 上午 7:15 
Hey there Patoum!

Apologies for the delayed response here.

Once you have activated a key for a game, it cannot be unlinked as it is bound to that account. So while it would not be possible to have it linked or moved to another account, it is possible to have the account recovered so you can access it again and play Valley (and any other Trackmania game you may have) ^^

For that, it would be advisable to submit a case[www.ubisoft.com] on our help portal, since we would not be able to assist with account related queries here on Steam. To speed up the process, we would suggest adding the following information which can help with the recovery:

- A digital image of the CD key for the game
- The email address they use to access the game
- The username

That can help the team to try and find your account.

I hope this helps :steamhappy: Let us know if you have any other queries in the meantime.
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