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CyaNewGøD 2022 年 5 月 5 日 下午 2:09
HELP ME PLEASE!!!!
I delete my session for mistake :(((((((((((((
There is a method to return back?
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正在显示第 1 - 6 条,共 6 条留言
Ubi-Thrupney  [开发者] 2022 年 5 月 11 日 上午 5:09 
Hey there CyaNewGod, thanks for reaching out!

Am I understanding correctly that you've deleted your save file for Revelations? Revelations has cloud save support via Ubisoft Connect, so if you'd been using that feature, you may be able to use that same feature to restore your save file. We've got a support article here[www.ubisoft.com] with guidance on how to do that, as well as how to use Windows backups if you have them.

Alternatively, I understand that some games have players in their communities who might be able to provide you with a save file close to where yours was saved - you could ask around for such a save file. I can't suggest specific places to do so, since this wouldn't be an official Ubisoft thing, but it's a potential solution!

Please let me know if I've misunderstood your question, or if you've any other thoughts or questions.

- Ubisoft Support
CyaNewGøD 2022 年 5 月 11 日 下午 12:25 
引用自 Ubi-Thrupney
Hey there CyaNewGod, thanks for reaching out!

Am I understanding correctly that you've deleted your save file for Revelations? Revelations has cloud save support via Ubisoft Connect, so if you'd been using that feature, you may be able to use that same feature to restore your save file. We've got a support article here[www.ubisoft.com] with guidance on how to do that, as well as how to use Windows backups if you have them.

Alternatively, I understand that some games have players in their communities who might be able to provide you with a save file close to where yours was saved - you could ask around for such a save file. I can't suggest specific places to do so, since this wouldn't be an official Ubisoft thing, but it's a potential solution!

Please let me know if I've misunderstood your question, or if you've any other thoughts or questions.

- Ubisoft Support

Hi, In my case the guide dont work, I can touch the logs? by deleting the logs of the day I accidentally deleted does the save go back to the way it was before?
Ubi_TheBerry  [开发者] 2022 年 5 月 13 日 上午 8:51 
引用自 CyaNewGøD
引用自 Ubi-Thrupney
Hey there CyaNewGod, thanks for reaching out!

Am I understanding correctly that you've deleted your save file for Revelations? Revelations has cloud save support via Ubisoft Connect, so if you'd been using that feature, you may be able to use that same feature to restore your save file. We've got a support article here[www.ubisoft.com] with guidance on how to do that, as well as how to use Windows backups if you have them.

Alternatively, I understand that some games have players in their communities who might be able to provide you with a save file close to where yours was saved - you could ask around for such a save file. I can't suggest specific places to do so, since this wouldn't be an official Ubisoft thing, but it's a potential solution!

Please let me know if I've misunderstood your question, or if you've any other thoughts or questions.

- Ubisoft Support

Hi, In my case the guide dont work, I can touch the logs? by deleting the logs of the day I accidentally deleted does the save go back to the way it was before?

Hey CyaNewGøD,

I'm afraid deleting / editing log files would not affect the game's saves and would not restore what has been deleted I'm afraid.

Other than the guides linked above, we have no other steps to suggest at this time and you will likely need to begin again from the start.

I'm sorry for any disappointment caused and if there's anything more we can help with, please let us know!

- Ubisoft Support
CyaNewGøD 2022 年 5 月 13 日 下午 5:10 
引用自 Ubi_TheBerry
引用自 CyaNewGøD

Hi, In my case the guide dont work, I can touch the logs? by deleting the logs of the day I accidentally deleted does the save go back to the way it was before?

Hey CyaNewGøD,

I'm afraid deleting / editing log files would not affect the game's saves and would not restore what has been deleted I'm afraid.

Other than the guides linked above, we have no other steps to suggest at this time and you will likely need to begin again from the start.

I'm sorry for any disappointment caused and if there's anything more we can help with, please let us know!

- Ubisoft Support
Thank you for your assistance, I had already finished the storyline for a long time, I was platinizing the game and I was at a good point, it would not make sense to start over only to finish the collectibles, I am waiting for the discounts of the next ac to continue the completeness of all assassins creed :), that's why it doesn't matter to me
Ubi_TheBerry  [开发者] 2022 年 5 月 14 日 上午 8:13 
引用自 CyaNewGøD
引用自 Ubi_TheBerry

Hey CyaNewGøD,

I'm afraid deleting / editing log files would not affect the game's saves and would not restore what has been deleted I'm afraid.

Other than the guides linked above, we have no other steps to suggest at this time and you will likely need to begin again from the start.

I'm sorry for any disappointment caused and if there's anything more we can help with, please let us know!

- Ubisoft Support
Thank you for your assistance, I had already finished the storyline for a long time, I was platinizing the game and I was at a good point, it would not make sense to start over only to finish the collectibles, I am waiting for the discounts of the next ac to continue the completeness of all assassins creed :), that's why it doesn't matter to me

I'm glad to hear it hasn't gotten to you too much CyaNewGøD, although I'm sorry to hear you weren't able to quite finish the game to completion!

I hope you enjoy the other entries in Assassin's Creed and you know where we are if there's anything more we can help with!

- Ubisoft Support
cathobb 5 月 9 日 上午 2:31 
This is worthless, Ubisoft cloud is awful and the game save files has been deleted twice for me

One time as the light went out and the game deleted the savefile, and the second time after the game crashed, twice I have lost 10 hours of playtime, just disable the damn Ubisoft cloud and keep a local backup, it really is worthless
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