A Little to the Left

A Little to the Left

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Daniel @ Max Inferno  [开发者] 2024 年 6 月 25 日 下午 5:54
Official "Seeing Stars" Bug/Feedback Thread
Hey everyone!

We hope you're enjoying hunting for all those hidden stars in the new DLC!

If you’re experiencing any issues or encounter any bugs with the Seeing Stars DLC, please report them here.

Please remember to be as descriptive as possible; pictures and videos of any issues you may be experiencing are greatly appreciated as they can help us isolate and ultimately fix issues quicker.

When reporting bugs, please include the following:
• Bug description
• Steps to reproduce the bug
• Expected result/actual result
• Your platform
• Your OS
• Your region
• Screenshot of the level if it is not able to be solved

Known issues for Seeing Stars:


Here are some of the commonly reported incidents for Seeing Stars and some potential workarounds you can use now while we evaluate fixes for future updates.

Updated as of August 12th with the release of 3.1.4

Gems
Issue: Clicking around in the "Gems" stage as any of the items (gems, keys, compasses, knives) transition out will cause the locks screen to (re)appear and eventually prevent level competition despite giving three stars in the menu.

Workaround: While we have addressed the above issue there are still some reports of users unable to access the grand finale despite having three stars on the gem stage. We will continue to investigate the cause, but for anyone with a holdover from a previous version of the game (or a different way to encounter the problem that we haven't reproduced) you can simply reopen the Gems stage and 'Let it Be' to progress.

Thank you for all your support!
最后由 Daniel @ Max Inferno 编辑于; 2024 年 8 月 12 日 上午 6:53
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正在显示第 16 - 30 条,共 226 条留言
Daniel @ Max Inferno  [开发者] 2024 年 6 月 26 日 上午 7:14 
引用自 夏怼怼_SummerHM
In the 28th level, the position of the accordion was placed correctly multiple times but failed. Exiting the game and re entering is the same

Mind taking a screenshot of the level and posting it here? There is a slide whistle that also needs to be "transformed" on the same level as well.
最后由 Daniel @ Max Inferno 编辑于; 2024 年 6 月 26 日 上午 7:15
mscz 2024 年 6 月 26 日 上午 7:36 
My save just got removed comepletely after i finished playing for the morning. I left my computer on, and I came back, and the pop-up for not having a save file popped up. I re-installed the game, closed and opened it a few times, but nothing worked. I eventually restarted the save, but I realized that was a bad choice, because now I have to restart *the entire game* if I want any progress, and my seeing stars progress has reset, and I am not in the mood to do that over again. Is there a way to fix this, or give me my progress back?
Marsh 2024 年 6 月 26 日 上午 7:42 
The pencil case level is not completing, even when I follow the hint and everything is snapping into place. Is this a bug?
Max Inferno  [开发者] 2024 年 6 月 26 日 上午 7:47 
引用自 lvsoulfriend
Not exactly a bug, but for the glass star at the end, where the cat shatters it. There's A LOT of flickering lights and flashing screens, and that can trigger seizures and migraines for some people.

I'm gonna go lay down for awhile now, and take some painkillers, and hope the headache I just got from that goes away soon.
We're very sorry the effects on this level affected you in this way... we will take a look at the visuals here and try to subdue the best we can. Thank you so much for sharing your experience with us!
Daniel @ Max Inferno  [开发者] 2024 年 6 月 26 日 上午 7:53 
引用自 mscz
My save just got removed comepletely after i finished playing for the morning. I left my computer on, and I came back, and the pop-up for not having a save file popped up. I re-installed the game, closed and opened it a few times, but nothing worked. I eventually restarted the save, but I realized that was a bad choice, because now I have to restart *the entire game* if I want any progress, and my seeing stars progress has reset, and I am not in the mood to do that over again. Is there a way to fix this, or give me my progress back?

Please reach out to support@maxinferno.com and we'd be happy to resolve this for you.

引用自 Redacted
The pencil case level is not completing, even when I follow the hint and everything is snapping into place. Is this a bug?

Hi there,

Are you interacting with these two objects? They need to be transformed to fit into place.

https://i.imgur.com/aPM8yKS.png
https://i.imgur.com/IJZbrX2.png
Curious Duck 2024 年 6 月 26 日 上午 9:31 
Hi there,

In your video I noticed you backed out of the level rather than completing the gems again in a different pattern. Have you done a playthrough of that stage where you complete all three sets of gems and follow-up puzzles (knives, keys, pocket watches) in one go? That is the intended order (rather than getting midway and backing out) which unlocks all three stars in one go and will trigger the completion screen.
After fully replaying the level it worked. Although in my first attempt of the level I didn't back out which is why I had to go to the level screen to see if it was 3 stars.
Daniel @ Max Inferno  [开发者] 2024 年 6 月 26 日 上午 9:44 
引用自 Curious Duck
After fully replaying the level it worked. Although in my first attempt of the level I didn't back out which is why I had to go to the level screen to see if it was 3 stars.

That's good to know! On that initial attempt what happened? Did you just go back to the gems screen a 4th time?

Thanks for following up!
最后由 Daniel @ Max Inferno 编辑于; 2024 年 6 月 26 日 上午 9:45
Curious Duck 2024 年 6 月 26 日 上午 9:53 
That's good to know! On that initial attempt what happened? Did you just go back to the gems screen a 4th time?

Thanks for following up!
Yeah it put me back to the gems screen for a 4th time even though I didn't leave the level. That's why I found it weird to have then gone to the Levels screen and seen it have 3 stars.
Reborn 2024 年 6 月 26 日 上午 10:34 
• Bug description
Level sixteen (geometry school supply kit with the holder and graph paper solutions) - successfully put the kit in the holder and got a star for that solution. Went to get the next solution by laying everything out on the graph paper, had to confirm with the hints that I placed everything correctly, clicked on every piece to confirm alignment was correct, still no star. Existed and restarted game, attempted level again, this solution is still not registering as being completed, though my first one still works

• Steps to reproduce the bug
I have not figured out how I did this in the first place, though I do know that I was close to the correct solution then had to check the hints to realize that the compass needed to be opened

• Expected result/actual result
Expected: To gain a star for a completed solution. Actual result: completed solution is not recognized, though can progress by completing other solutions

• Your platform
PC

• Your OS
Windows

• Your region
North America
Daniel @ Max Inferno  [开发者] 2024 年 6 月 26 日 上午 10:42 
引用自 reneeldemers
• Bug description
Level sixteen (geometry school supply kit with the holder and graph paper solutions) - successfully put the kit in the holder and got a star for that solution. Went to get the next solution by laying everything out on the graph paper, had to confirm with the hints that I placed everything correctly, clicked on every piece to confirm alignment was correct, still no star. Existed and restarted game, attempted level again, this solution is still not registering as being completed, though my first one still works

• Steps to reproduce the bug
I have not figured out how I did this in the first place, though I do know that I was close to the correct solution then had to check the hints to realize that the compass needed to be opened

• Expected result/actual result
Expected: To gain a star for a completed solution. Actual result: completed solution is not recognized, though can progress by completing other solutions

• Your platform
PC

• Your OS
Windows

• Your region
North America

Hi there

You mentioned interacting with one of these but the following two objects need a click of the red area to transform them to fit for the paper solution.

https://i.imgur.com/aPM8yKS.png
https://i.imgur.com/IJZbrX2.png
✨Eris✨ 2024 年 6 月 26 日 上午 11:57 
Having issues with the comb level. Can't get the black comb to fit into place (saw hint and should be there). Also can't click on it, and have to click round it to grab comb. https://prnt.sc/oPsKdfnvmx6y
Daniel @ Max Inferno  [开发者] 2024 年 6 月 26 日 下午 12:17 
引用自 ✨Eris✨
Having issues with the comb level. Can't get the black comb to fit into place (saw hint and should be there). Also can't click on it, and have to click round it to grab comb. https://prnt.sc/oPsKdfnvmx6y

Hi there,

Would you mind putting the comb back into the drawer above, letting it close then reopening it fully before grabbing the comb again?

There is a glitch where grabbing a comb while the drawer is moving has a chance of impacting its behavior. We have a fix for this and will be in an upcoming patch but you can restore it by cycling it through the drawer.
最后由 Daniel @ Max Inferno 编辑于; 2024 年 6 月 26 日 下午 12:18
lanternfox32 2024 年 6 月 26 日 下午 12:51 
The pencil case level arranging the items on the right correctly according to the hint isn't triggering the level complete - on Steam on Windows 10
Daniel @ Max Inferno  [开发者] 2024 年 6 月 26 日 下午 12:57 
引用自 lanternfox32
The pencil case level arranging the items on the right correctly according to the hint isn't triggering the level complete - on Steam on Windows 10

Hi there,

Are you interacting with these two objects? They need to be transformed to fit into place.

https://i.imgur.com/aPM8yKS.png
https://i.imgur.com/IJZbrX2.png
Daniel @ Max Inferno  [开发者] 2024 年 6 月 26 日 下午 1:08 
引用自 Curious Duck
That's good to know! On that initial attempt what happened? Did you just go back to the gems screen a 4th time?

Thanks for following up!
Yeah it put me back to the gems screen for a 4th time even though I didn't leave the level. That's why I found it weird to have then gone to the Levels screen and seen it have 3 stars.

Thanks! We have now discovered the issue for this and will get working on a fix for a future patch.
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